Heavy Equipment Technician - Shop

Wajax • Prince George, BC

2d • $52 • Hybrid

About The Position

Responsible for providing quality workmanship, consistent service, and technical knowledge to the customers. Performs all tasks related to the testing, diagnosing, repair, maintenance, and reconditioning of heavy equipment, transmissions, engines (gasoline and diesel), and engine components typically on-site at customer or roadside assistance.

Requirements

• Trade certification, Journeyman Red Seal and/or currently registered in a related Provincial Apprenticeship program.
• 2-3 years of work experience.
• Proficient written and verbal communication skills.
• Proven ability to work with customers.
• Exceptional customer service skills.
• Demonstrated mechanical aptitude, analysis and problem-solving skills.

Nice To Haves

• Hitachi/John Deere knowledge is an asset.

Responsibilities

• Inspect and diagnose components and equipment for servicing needs.
• Communicate with equipment owners for authorization of servicing and repairs as required.
• Service and repair equipment in the shop and on-site for the customer including remote locations.
• Recondition and remanufacture components as required for equipment, engine and hydraulic repairs.
• Establish and maintain strong working relationships with customers.
• Communicate equipment servicing needs as required with Branch Supervisor/Manager.
• Communicate work performed and complete service paperwork.
• Update and maintain service records.
• Fill out warranty information.
• Complete work orders.
• Participate in manufacturers and in-house service training. Training may occur during work and/or after work hours.
• Participate in all required Health & Safety Training.
• Comply with the Health & Safety program and practices.
• Performance of daily duties in a manner conducive to a safe workplace.
• Work with Manufacturers online support.
• Conduct housekeeping duties.
• Maintain a professional company image at all times.
• Meet requirements of Field Level Hazard and Job Hazard assessments.

Benefits

• Competitive health and dental benefits with no waiting period for eligibility (100% employer paid premiums).
• Health spending account.
• Wajax led e-learning, and product training through industry leading manufacturers.
• Exclusive discounts with a variety of manufacturers and service providers such as Ford, GM, Chrysler, Dell, TELUS, a group mortgage, home & auto insurance program, pet insurance, footwear & workwear, fitness membership, perkopolis, and more.
• Recognition program where points are earned for merchandise or gift certificates, plus cash awards.
• Company matched pension plan.
• Award-Winning Health and Wellness Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree
• Number of Employees: 501-1,000 employees