Heavy Equipment Parts Manager

CARBO•Midland, TX

1d•Onsite

About The Position

MGB Manufacturing, LLC, a Wilks Brothers company, is seeking an experienced, results-driven Heavy Equipment Parts Manager to oversee the daily operations of its parts department. The manager will oversee inventory, vendor relationships, customer service, and parts staff to support efficient, profitable operations and ensure timely, accurate parts availability for internal service operations and external customers. The role includes managing inventory and procurement, working with vendors and internal teams, supervising staff, maintaining the inventory management system, and managing departmental budgets and reports. The position also requires ensuring compliance with company policies, safety standards, and environmental regulations, and resolving customer issues while maintaining a high standard of service. Working conditions include physical activity and moderate to heavy lifting and carrying. The role may involve exposure to noise, vibration, bright lights, dust, fumes, gases, and varying weather and temperatures. Safety equipment may be required when needed.

Requirements

High school diploma or GED.
At least 5 years of experience in parts management, preferably in heavy equipment, construction equipment, or related industries.
Strong knowledge of heavy equipment brands such as Caterpillar, Komatsu, John Deere, or Volvo.
Proficiency with parts inventory software systems such as CDK, ADP, SAP, or other ERP systems.
Excellent leadership, organizational, and communication skills.
Ability to work in a fast-paced environment and manage multiple priorities.
Ability to comprehend and follow written and oral instructions, complete tasks despite frequent interruptions, and use discretion and independent judgment as needed.
Ability to speak clearly on the phone and with fellow workers.
Ability to perform the physical demands described, including moderate to heavy lifting and carrying.
Ability to wear common protective or safety equipment when needed.

Nice To Haves

Associate or bachelor's degree in business or a related field.
Mechanical aptitude and understanding of heavy equipment systems.
Valid driver’s license and clean driving record may be required.

Responsibilities

Oversee all aspects of the parts department, including inventory control, procurement, sales, and customer service.
Manage parts inventory levels based on forecasted demand and historical data to avoid overstock and shortages.
Develop relationships with vendors and suppliers, negotiating pricing, delivery schedules, and warranty claims.
Supervise and train parts staff, supporting performance and customer satisfaction.
Collaborate with service managers, technicians, and sales teams to ensure timely parts delivery.
Monitor parts orders for accuracy, timeliness, and cost-effectiveness.
Maintain and optimize the use of the inventory management system.
Prepare and manage departmental budgets, reports, and forecasts.
Ensure compliance with company policies, safety standards, and environmental regulations.
Resolve customer complaints and issues efficiently while maintaining a high standard of service.