Heavy Equipment Parts Manager

Wilks Brothers•Midland, TX

11h•Onsite

About The Position

MGB Manufacturing, LLC, a Wilks Brothers company, is seeking an experienced, results-driven Heavy Equipment Parts Manager to oversee the daily operations of its parts department. The position manages inventory, vendor relationships, customer service, and parts staff to promote efficiency and profitability. It supports internal service operations and external customers by ensuring timely and accurate parts availability. The role includes supervising and training staff, collaborating with service managers, technicians, and sales teams, managing departmental budgets and forecasts, and maintaining compliance with company policies, safety standards, and environmental regulations. The work is onsite and involves physical activity and exposure to varied environmental conditions.

Requirements

High school diploma or GED.
At least 5 years of experience in parts management, preferably in heavy equipment, construction equipment, or related industries.
Strong knowledge of heavy equipment brands such as Caterpillar, Komatsu, John Deere, or Volvo.
Proficiency with parts inventory software systems such as CDK, ADP, SAP, or other ERP systems.
Excellent leadership, organizational, and communication skills.
Ability to work in a fast-paced environment and manage multiple priorities.
Able to comprehend and follow written and oral instructions, complete tasks despite frequent interruptions, use discretion and independent judgment, and communicate clearly by phone and with coworkers.
Able to perform the stated physical demands and use common protective or safety equipment when needed.

Nice To Haves

Associate or bachelor's degree in business or a related field.
Mechanical aptitude and understanding of heavy equipment systems.
Valid driver's license and clean driving record may be required.

Responsibilities

Oversee all aspects of the parts department, including inventory control, procurement, sales, and customer service.
Manage parts inventory levels using forecasted demand and historical data to avoid overstock and shortages.
Develop vendor and supplier relationships to negotiate pricing, delivery schedules, and warranty claims.
Supervise and train parts staff, supporting strong performance and customer satisfaction.
Collaborate with service managers, technicians, and sales teams to ensure timely parts delivery.
Monitor parts orders for accuracy, timeliness, and cost-effectiveness.
Maintain and optimize the inventory management system.
Prepare and manage departmental budgets, reports, and forecasts.
Ensure compliance with company policies, safety standards, and environmental regulations.
Resolve customer complaints and issues efficiently while maintaining a high standard of service.