Heavy Equipment Field Service Technician

Weisiger Group•Asheville, NC

2d•Hybrid

About The Position

Carolina CAT is seeking a Heavy Equipment Field Service Technician to join their team. As a family-owned company with a long history, Carolina CAT values trust, integrity, and the success of its customers and employees. They are committed to making smart investments, continuous improvement, and being a trailblazing company. They are looking for hard-working, team-oriented professionals who enjoy tackling new challenges. Carolina CAT believes its employees are key to its success and is dedicated to providing a work experience that fosters growth. The Technician will be responsible for troubleshooting, diagnosing, and repairing customer equipment in a shop or field environment, while maintaining productivity and customer satisfaction.

Requirements

High School Diploma or GED.
Successful completion of the level three service technician development program.
6+ years in heavy equipment, engine, or electric power generation system mechanic repair.
Knowledge of engine and equipment lines sold by the company.
Comprehensive knowledge of the application, operation, and function of Caterpillar equipment and engines.
Knowledge of the use and application of all Caterpillar diagnostic tools.
Knowledge of electrical and electronic system applications.
Knowledge of problem-solving techniques and repair options for Caterpillar machines, engines, and components.
Basic keyboarding skills.

Responsibilities

Promptly review work schedule, check equipment and supplies, and prepare for operations at the start of the shift.
Work independently with minimal supervision.
Determine the technical or physical status of equipment using on-board computers, service documents, and product improvement programs.
Verify findings, review gauge readings and procedures, and compare them to manufacturer specifications.
Develop a plan to correct problems, consulting with coworkers or lead personnel as needed.
Order or obtain parts from stock, or send parts to a special service shop for tooling or alterations.
Install, replace, rebuild, or repair parts and/or equipment in a timely manner and according to specifications.
Test the part or equipment and perform quality checks after work completion.
Paint components and pressure wash parts and equipment as necessary.
Perform general housekeeping duties and maintain company vehicles.
Secure all equipment and machinery and complete all required paperwork at the end of the shift.
Ensure departmental compliance with all safety and contamination control guidelines.
Maintain productivity at predetermined levels.
Perform other duties as assigned.