Heavy Equipment Field Lube Service Technician

Empire Southwest•Henderson, NV

18d•$22 - $40•Onsite

About The Position

Empire technicians service machinery and equipment produced by Caterpillar. The Heavy Equipment Field Lube Service Technician performs equipment lubrication and maintenance at client job sites, inspects equipment, and may sell lubrication services when called upon. The role emphasizes safety, accuracy, economy, professional inspections, and strong client relations. The technician performs field lubrication and inspections, helps plan and control lubrication and preventive maintenance jobs, assists with analyzing client requirements, and communicates equipment condition, discrepancies, and recommendations to clients and company personnel. The role also includes preparing condition and service reports, processing oil cards, maintaining service trucks and company equipment, following CAT Lube and Maintenance Guides and sampling procedures, and identifying potential parts, service, or sales opportunities. This is an in-field, second-shift position. The schedule is provided by the leader. Travel to remote locations and overtime may be required. The work environment includes moving mechanical parts, heights, outdoor weather, wet or humid conditions, extreme cold and heat, and usually loud noise. This is designated as a safety-sensitive position.

Requirements

At least six months of related experience in a similar role and environment.
High school diploma or GED.
Ability to speak, read, write, and comprehend English.
Ability to successfully complete the eTRAIN skills assessment.
Valid driver's license; maintain a current driver's license with a valid CDL as required by site.
Ability to obtain a Hazardous Material Endorsement, which requires a state fingerprint background check.
Ability to comply with DOT CDL requirements.
Excellent client service skills.
Demonstrated technical skill competence.
Own and maintain required personal tools.
Ability to work cooperatively and communicate effectively.
Ability to maintain consistent attendance.
Maintain appropriate conduct and grooming in accordance with company policy.
Keep safety a priority in the work environment.
Ability to sit, use hands, and talk or hear regularly; stand, walk, reach, climb or balance, stoop, and kneel frequently.
Ability to lift or move up to 25 pounds regularly and up to 50 pounds occasionally.
Required close, distance, and peripheral vision.

Nice To Haves

At least five years of heavy equipment technician experience, preferably in a dealership environment.
Caterpillar work experience.
Class A or B CDL.
Forklift operation certification, if required to operate a forklift.

Responsibilities

Perform field lubrication and inspection duties, with a primary focus on safety, accuracy, and economy.
Help plan and control lubrication and preventive maintenance jobs.
Assist the lead in analyzing client requirements and determining job scope.
Alert Empire personnel to potential parts, service, or sales opportunities.
Keep trucks topped with oil and empty waste oil at the end of each shift.
Maintain good client relations and support corporate marketing objectives.
Write accurate and concise equipment condition reports.
Prepare service reports and process oil cards with the correct quantities and types of oil used.
Perform lubrication services according to the CAT Lube and Maintenance Guides for each machine.
Follow proper warm-up and sample-drop procedures.
Keep company equipment clean and orderly and report repair or replacement needs to a supervisor.
Work safely and comply with applicable safety policies, company policies, procedures, and standards.
Keep pertinent in-house personnel informed about service dates, discrepancies, general machine condition, and suggested actions.
Gather information during walk-around inspections and report findings to clients or management.
Communicate equipment condition, problems, and recommendations orally and in writing.
Maintain a current MSHA card when required by the work area.
Provide on-the-job training as assigned.
Travel to remote locations and work overtime as needed.
Communicate with appropriate individuals to clarify instructions or discuss job scope and progress.
Work within and promote corporate values.