Heavy Equipment/Aerial Shop Mechanic

Empire Southwest•Eloy, AZ
•$22 - $40•Onsite

About The Position

Empire Southwest is seeking experienced shop and field technicians/mechanics to work on Caterpillar and other Empire allied machinery and equipment. This shop-environment role troubleshoots, repairs, reconditions, and services machines, systems, and powertrain components. The mechanic diagnoses electrical, hydraulic, and powertrain failures and identifies root causes using electronic tools, schematics, diagnostic equipment, and other troubleshooting methods. The position requires clear communication about equipment condition, status, repair processes, and recommendations to clients, associates, and management. The role is based in-shop, with a first/day shift. The work schedule will be provided by the leader. Overtime may be needed, and travel to remote locations may be required. The stated pay range is $22.00–$40.30 per hour; the specific rate and position grade depend on applicable differentials and the candidate’s experience and skill. The position is safety-sensitive.

Requirements

  • At least six months of related experience in a similar role and environment.
  • High school diploma or General Education Degree (GED).
  • Current, valid driver’s license.
  • Ability to speak, read, write, and comprehend English.
  • Successful completion of the eTRAIN skills assessment.
  • Excellent client service skills.
  • Ability to keep safety a priority in the work environment.
  • Own and maintain required personal tools.
  • Basic computer and internet knowledge, including knowledge of operating scanning and diagnostic tools.
  • Knowledge and skills to operate and understand diagnostic equipment, including computerized instrumentation.
  • Knowledge of CAT machine components and systems.
  • Ability to communicate equipment conditions, problems, recommendations, and repair processes verbally and in writing to associates, clients, and management.
  • Ability to work cooperatively and communicate effectively.
  • Acceptable attendance to meet company standards and requirements.
  • Appropriate manner, conduct, and grooming in accordance with company policy.
  • Ability to regularly sit, use hands, talk or hear, stand, walk, reach, climb or balance, and stoop or kneel.
  • Ability to lift and/or move up to 60 pounds.

Nice To Haves

  • At least five years of heavy equipment technician experience, preferably in a dealership environment.
  • Caterpillar work experience.
  • Proficiency rebuilding and repairing machinery, including hydraulics, electrical systems, powertrain, engines, and Tier IV emissions systems.
  • Experience with failure analysis procedures and warranty claim procedures.
  • Appropriate certification(s) for operating a forklift, if required.

Responsibilities

  • Troubleshoot and diagnose equipment malfunctions and failures.
  • Repair, recondition, and maintain equipment and components.
  • Maintain good client relations and support corporate marketing objectives.
  • Prepare service reports.
  • Plan and control the cost of repair jobs.
  • Keep company equipment clean and orderly.
  • Work safely and comply with applicable safety policies, company policies, procedures, and standards.
  • Learn and use Empire, Caterpillar, and allied product procedures and systems.
  • Maintain a current MSHA card if required by the work area.
  • Provide on-the-job training to technicians and helpers as assigned.
  • Make warranty recommendations.
  • Communicate with appropriate individuals to clarify instructions or discuss the scope or progress of work.
  • Work overtime as needed and travel to remote locations as needed.
  • Perform other related duties as assigned and promote corporate values.
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