Rental Aerial/Heavy Equipment Shop Mechanic

Empire Southwest•Henderson, NV
•$20 - $36•Onsite

About The Position

Empire Southwest is seeking a shop mechanic to troubleshoot, repair, recondition, and service Caterpillar and other Empire allied machines, systems, and powertrain components in a shop environment. The role involves diagnosing electrical, hydraulic, and powertrain malfunctions and failures, identifying root causes using electronic tools, schematics, and other troubleshooting methods, and communicating equipment conditions, machine status, and recommendations to clients, associates, and management. This position is based in-shop and is listed as a first/day shift role. The work schedule will be provided by the leader. The listed pay range is $20.00–$35.86 per hour; the specific rate and position grade depend on applicable differentials and the candidate’s experience and skills. Overtime and travel to remote locations may be required as needed.

Requirements

  • At least six months of related experience in a similar role and environment.
  • High school diploma or GED.
  • Current, valid driver’s license.
  • Ability to speak, read, write, and comprehend English.
  • Successful completion of the eTRAIN skills assessment.
  • Excellent client service skills.
  • Ability to communicate verbally and in writing about equipment conditions, problems, recommendations, and repair processes with associates, clients, and management.
  • Basic computer and internet knowledge.
  • Knowledge of operating scanning and diagnostic tools, including computerized instrumentation.
  • Knowledge of CAT machine components and systems.
  • Ability to work cooperatively and communicate effectively.
  • Professional conduct and grooming that adhere to company policy.
  • Acceptable attendance in accordance with company standards and requirements.
  • Ability to own and maintain required personal tools.

Nice To Haves

  • At least five years of heavy equipment technician experience, preferably in a dealership environment.
  • Caterpillar work experience.
  • Proficiency rebuilding and repairing machinery, including hydraulics, electrical systems, powertrain, engines, and Tier IV emissions systems.
  • Experience with failure analysis and warranty claims procedures.

Responsibilities

  • Troubleshoot and diagnose equipment malfunctions and failures.
  • Repair, recondition, and maintain equipment and components.
  • Maintain good client relations and support corporate marketing objectives.
  • Prepare service reports.
  • Plan and control the cost of repair jobs.
  • Keep company equipment clean, orderly, and in good condition.
  • Work safely and comply with applicable safety policies, company policies, procedures, and standards.
  • Learn and use Empire, Caterpillar, and allied-product procedures and systems.
  • Maintain a current MSHA card if the work area requires one.
  • Provide on-the-job training to technicians and helpers as assigned.
  • Make warranty recommendations.
  • Communicate with appropriate individuals to clarify instructions or discuss the scope or progress of work.
  • Work overtime as needed.
  • Travel to remote locations as needed.
  • Perform other related duties as assigned.
  • Work within and promote corporate values.
  • Own and maintain required personal tools.
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