Heavy Equipment/Aerial Experienced Shop Mechanic
About The Position
Empire Southwest is seeking an experienced shop mechanic to troubleshoot, repair, recondition, and service Caterpillar and other allied machines, systems, and powertrain components in a shop environment. The mechanic diagnoses malfunctions and failures in electrical, hydraulic, and powertrain components and identifies root causes using electronic tools, schematics, and other troubleshooting methods. The role also requires clear communication with clients, associates, and management about equipment condition, status, recommendations, and repair work. This position is based in-shop and is listed as a first/day-shift role. The work schedule is provided by the leader. The hourly salary range is $20.00–$35.86, with the specific rate and position grade determined according to applicable differentials and the candidate’s experience and skill. Work may include overtime and travel to remote locations as needed.
Requirements
- At least six months of related experience in a similar role and environment.
- High school diploma or GED.
- Current, valid driver’s license.
- Ability to speak, read, write, and comprehend English.
- Completion of the eTRAIN test evaluation or skills assessment.
- Excellent client service skills.
- Ability to keep safety a priority in the work environment.
- Ability to communicate verbally and in writing with associates, clients, and management about equipment conditions, problems, recommendations, and repair processes.
- Basic computer and internet knowledge, including knowledge of operating scanning and diagnostic tools.
- Knowledge and skills to operate and understand diagnostic equipment, including computerized instrumentation.
- Knowledge of CAT machine components and systems.
- Ability to work cooperatively and communicate effectively.
- Appropriate conduct and grooming in accordance with company policy.
- Acceptable attendance to meet company standards and requirements.
- Ability to own and maintain required personal tools.
Nice To Haves
- At least five years of heavy equipment technician experience, preferably in a dealership environment.
- Caterpillar work experience.
- Proficiency rebuilding and repairing machinery, including hydraulics, electrical systems, powertrain, engines, and Tier IV emissions systems.
- Experience with failure analysis and warranty claims procedures.
Responsibilities
- Troubleshoot and diagnose equipment malfunctions and failures.
- Repair, recondition, and maintain equipment and components.
- Maintain good client relations and support corporate marketing objectives.
- Prepare service reports.
- Plan and control the cost of repair jobs.
- Keep company equipment clean and orderly.
- Work safely and follow applicable safety policies, company policies, procedures, and standards.
- Own and maintain required personal tools.
- Learn and use Empire, Caterpillar, and allied-product procedures and systems.
- Maintain a current MSHA card if the work area requires it.
- Provide on-the-job training to technicians and helpers as assigned.
- Make warranty recommendations.
- Communicate with appropriate individuals to clarify instructions or discuss job scope and progress.
- Work overtime as needed.
- Travel to remote locations as needed.
- Perform other related duties as assigned.
- Work within and promote corporate values.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
