Heavy Duty Mechanic / Field Service Technician - 3 Yrs Exp Req

Superior Sales & Service•Plattsmouth Precinct, NE
•$65,000 - $70,000

About The Position

Superior Sales & Service is seeking a skilled and dependable Heavy-Duty Mechanic to repair and maintain heavy-duty trucks and specialized rail equipment. Work may take place in the Plattsmouth shop or at customer locations in the field, depending on operational needs and service requirements. The role offers substantial autonomy, including managing schedules and customer appointments, with support from the Superior Sales & Service team. Railroad or hy-rail experience is not required. Qualified candidates with a strong heavy-duty mechanical background will receive training in rail equipment and rail-specific systems. Travel to customer locations is required, and occasional overnight travel may be necessary. The position includes paid on-the-job training in rail equipment maintenance and repair.

Requirements

  • At least 36 months of fleet maintenance, diesel repair, or heavy-duty truck repair experience.
  • Strong background in hydraulics and mechanical troubleshooting.
  • Experience diagnosing and repairing electrical systems.
  • Must provide own tools.
  • Valid driver's license with a clean driving record.
  • Ability to work independently, prioritize workload, and manage time effectively.
  • Strong organizational and customer service skills.
  • Ability to manage service schedules, appointments, and customer bookings with minimal supervision.
  • Comfortable working indoors and outdoors in varying weather conditions.
  • Willingness to travel to customer locations and stay overnight occasionally when required.

Nice To Haves

  • Experience with booms, cranes, and heavy equipment.
  • Experience with hy-rail systems; not required, as rail equipment training will be provided.
  • Diesel engine and electronic diagnostic experience.

Responsibilities

  • Repair and maintain heavy-duty trucks and rail equipment, including hy-rail systems, booms, cranes, and braking systems.
  • Diagnose and troubleshoot hydraulic, electrical, and mechanical issues.
  • Conduct diesel engine and electronic diagnostics.
  • Manage and coordinate work schedules, customer appointments, and service bookings.
  • Communicate directly with customers about service needs, scheduling, and repair status.
  • Perform repairs safely and efficiently in shop and field environments.
  • Follow standard operating procedures and safety protocols.
  • Complete accurate work orders, service records, and reports.
  • Maintain company equipment, service vehicles, and tools professionally.
  • Provide reliable, high-quality service while representing Superior Sales & Service professionally.

Benefits

  • Competitive pay based on experience.
  • Performance bonus opportunity after 90 days of employment.
  • Company-matched 401(k).
  • Health insurance.
  • Dental insurance.
  • Vision insurance.
  • Two weeks of paid time off.
  • Paid holidays following successful completion of the probationary period.
  • Paid on-the-job training in rail equipment maintenance and repair.
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