Healthy Steps Program Specialist

Jericho Road Ministries•Buffalo, NY

2d•Onsite

About The Position

Jericho Road Community Health Center is hiring a full-time Healthy Steps Program Specialist in the Healthy Steps Department, working across its Barton, Broadway, and Doat locations. The specialist supports children and families by assessing developmental, emotional, behavioral, social, and mental wellbeing needs; connecting families with resources; coordinating care; and collaborating with an interdisciplinary healthcare team. The role also includes educating and supporting families, maintaining records in the Medent electronic medical record, participating in professional development and team activities, and managing site-level book inventory for the Reach Out and Read program. Jericho Road is a federally qualified health center focused on caring for communities, advocating for systemic health equity, social justice, and meeting people where they are. The organization also has global clinics in Sierra Leone, Goma, and Nepal, with opportunities for global travel.

Requirements

Experience working with children and families in an education, mental health, or healthcare setting.
Understanding of family systems theory and dynamics.
Knowledge of child development, attachment theory, and evidence-based therapeutic interventions that promote healthy family functioning and relationships.
Strong interpersonal and communication skills, including the ability to establish rapport and build trusting relationships with clients and colleagues.
Ability to engage and collaborate with families as active participants in the therapeutic process.
Ability to work collaboratively within a multidisciplinary team and communicate effectively with diverse populations.
Cultural competence and sensitivity to the needs of diverse families.
Ability to maintain confidentiality and adhere to ethical guidelines and professional standards.
Commitment to client-centered and family-centered care.

Responsibilities

Conduct comprehensive assessments of children and families to identify child development, emotional, and behavioral concerns, as well as family social determinants of health and mental wellbeing.
Identify risks, connect families to necessary resources, schedule appointments, coordinate care, and track follow-up to address barriers.
Collaborate with primary care providers, nurses, social workers, and other professionals to develop integrated care plans and support continuity of care.
Educate and support families on child development, environmental safety, parenting skills, and family dynamics.
Maintain accurate documentation of assessments, treatment plans, progress notes, and outcomes in accordance with organizational and regulatory requirements.
Maintain client records, plans, notes, forms, and related information in the Medent electronic medical record.
Develop and maintain constructive, cooperative working relationships.
Work with a multidisciplinary healthcare team and a diverse client population.
Participate in staff meetings and staff development training.
Participate, when appropriate, in community-wide Healthy Steps collaborative opportunities.
Participate in case consultation discussions with other Healthy Steps Specialists and Family Connects home-visitors working on the initiative.
Interpret, adapt, and apply guidelines and procedures to inform recommendations to a supervisor.
Manage site-level book inventory for the Reach Out and Read program.
Stay current in early childhood development through ongoing training, continuing education, conferences, and workshops.