Healthcare Tech Manager - Epic Patient Access

Huron Consulting Services•Chicago, IL

About The Position

Huron is seeking an experienced Healthcare Technology Manager specializing in Epic Patient Access for its Healthcare Technology practice. The role supports healthcare organizations in analyzing operational workflows, designing and implementing Epic solutions, and advancing transformational initiatives across Patient Access functions. The manager translates business requirements into system design and configuration and serves as a trusted advisor to clients. As a Manager on Huron’s Epic EHR team, you will support projects that optimize Epic systems and develop sustainable solutions to improve clinical and financial outcomes. You will build client partnerships, collaborate with colleagues to address digital challenges, foster an inclusive and supportive environment, and provide leadership to project teams and the broader practice. The role may require travel based on client, enterprise, or project needs; current average travel in the Healthcare practice is less than 50% annually.

Requirements

Epic Prelude certification or Epic Cadence certification is required.
At least 5 years of experience supporting Epic Patient Access workflows.
At least 5 years of experience with Epic implementations, upgrades, or optimization projects.
At least 5 years of Epic build and testing experience.
Strong understanding of healthcare operational workflows.
Excellent communication and stakeholder management skills.
Ability to work effectively in a team-based consulting environment.
Ability to travel based on client, enterprise, or project needs; current average travel in the Healthcare practice is less than 50% annually.

Nice To Haves

Experience with Real-Time Eligibility (RTE), Payer Platform, or Referrals.
Prior consulting experience.
Project leadership or management experience.
Experience mentoring or coaching team members.
Experience leading workstreams or teams during Epic projects.
Experience with multi-site healthcare organizations.
Strong client-facing presentation and facilitation skills.

Responsibilities

Analyze operational workflows and translate requirements into Epic system design and configuration.
Lead and support Epic Patient Access implementations, optimizations, and transformations.
Perform Epic build, testing, validation, and troubleshooting activities.
Develop documentation, training materials, and workflow recommendations.
Support application deployment, go-live activities, stabilization, and ongoing optimization.
Collaborate with project teams, clinical and operational stakeholders, and executive leadership.
Assist with project planning, issue resolution, and delivery execution.
Provide leadership, mentoring, and coaching within project teams and the broader practice.