Healthcare Services Pharmacist

Walgreens•Knoxville, TN

13d

About The Position

Provides clinical services to patients, such as immunizations and medication therapy management (MTM) interventions, in compliance with regulatory guidelines and company policies and procedures. The role supports a positive patient experience by helping patients understand and access Walgreens healthcare services, including consultations, medication management, drug therapy reviews, immunizations, diagnostic testing, and patient outcomes services. The pharmacist ensures appropriate prescription review and dispensing practices, including compliance with Good Faith Dispensing policy and applicable state and federal controlled substance laws. The role also requires maintaining current pharmacy knowledge, licensure, credentials, certifications, and training. Walgreens serves customers and patients across approximately 8,000 stores in the U.S. and Puerto Rico and has approximately 211,000 team members, including roughly 85,000 healthcare service providers. The company describes its purpose as building trusted relationships that create healthier futures for customers, patients, team members, and communities.

Requirements

Bachelor of Science in Pharmacy or a Pharmacist degree from an accredited educational institution.
Current pharmacist licensure in the states within the district.
Certified Immunizer, or willingness to become an immunizer within 90 days of hire.

Responsibilities

Engage patients by greeting them, offering assistance with products and services, and answering questions.
Resolve patient issues in a timely manner to support a positive patient experience.
Model and share patient service practices, including courteous and empathetic interactions, identifying needs, and providing assistance until the patient is satisfied.
Anticipate patient needs and proactively offer services.
Increase awareness of Walgreens healthcare services, including patient consultations, medication management, drug therapy reviews, immunizations, diagnostic testing, and patient outcomes services.
Provide clinical services such as immunizations and MTM interventions in accordance with regulatory guidelines and company policies and procedures.
Apply all elements of the Good Faith Dispensing policy alongside applicable state and federal controlled substance laws when filling prescriptions.
Maintain current knowledge and required licensure, credentials, and certifications to provide clinical services.
Keep pharmacy and healthcare knowledge and skills current through pharmacy-related journals, company publications, and communications.
Maintain awareness of retail and management developments and pursue practices that enhance performance.
Complete required certifications, continuing education credits, training, and company learning modules.