Senior Service Associate Sunday 7:00-17:30 Monday-Wednesday 10:00-20:30

UPS Supply Chain Solutions

About The Position

The Healthcare Senior Service Associate performs hands-on warehouse and customer support work for UPS’s healthcare operation. The role supports order fulfillment for priority healthcare products, including receiving products and orders, placing stock into storage, picking and packing orders, shipping orders, and providing customer service. The work helps clients handling medical devices, testing equipment, pharmaceuticals, and other healthcare products serve their customers efficiently. The role follows established processes and procedures to complete work efficiently and safely. It involves a range of tasks, minor modifications to routines within established guidelines, and work with a limited degree of supervision. The associate may also provide guidance to less experienced colleagues. Warehouse activities include inbound and outbound processing and inventory control, with attention to transaction accuracy, safety, and quality compliance. Work may take place in ambient warehouse areas, refrigerated storage, or freezer spaces.

Requirements

Ability to lift up to 70 lbs.
Ability to work at heights of up to 28 feet using powered equipment such as order pickers.
Ability to use material handling equipment, including pallet movers, stand-up forklifts, high-lift reach trucks, and order pickers.
Ability to use RF scanners and a computer-based warehouse management system.
Ability to work in ambient warehouse, refrigerated storage, or freezer environments.
Legal authorization to work in the U.S.; the basic qualifications specify U.S. citizenship or nationality, lawful permanent residence, or authorization to work for this employer.
Successful completion of a background check and drug screen.

Responsibilities

Receive priority healthcare products and customer orders at the warehouse.
Place stock into storage and perform inventory control activities.
Pick, pack, and ship customer orders.
Provide customer service support.
Use material handling equipment to perform warehouse activities.
Use RF scanners and a computer-based warehouse management system for inbound processing, outbound processing, and inventory control.
Complete work accurately and safely while meeting quality and compliance requirements.
Perform established work processes with limited supervision and provide guidance to less experienced colleagues.