Healthcare Sales Manager

360care•Charlotte, NC

21d

About The Position

This position is responsible for sales and marketing efforts in a defined area, building sustainable relationships with long-term care facilities, and driving area revenue through effective sales practices and processes. The role requires travel 75% of the time and has no direct reports. A health insurance license must be obtained within 45 days of employment. The position involves developing new accounts, maintaining and expanding customer relationships, supporting enrollment, and ensuring client satisfaction. The employee must follow company protocols and applicable federal, state, and payer requirements; comply with the company compliance program; and protect confidential information in accordance with HIPAA and PHI guidelines. Other duties may be assigned.

Requirements

High school diploma required.
Must obtain a health insurance license within 45 days of employment.
Excellent communication, presentation, and computer skills.
Able to meet deadlines and complete reporting in a timely manner.
Goal-oriented, sensitive to deadlines, and passionate about helping others.
Self-motivated, with problem-solving and multitasking abilities.
Must have own transportation, a good driving record, and auto insurance.
Must be legally authorized to work in the United States.
Any employment offer is conditional upon successfully completing a background investigation and drug screen.

Nice To Haves

Bachelor of Science degree in a related field preferred.
Three years of healthcare sales experience preferred.

Responsibilities

Serve as the sales representative in the defined area.
Create demand by finding, developing, and selling services to new accounts.
Expand and maintain professional relationships with new and existing customers within the designated region.
Execute sales activities and provide accurate, timely reporting.
Contact prospective leads and identify upsell opportunities.
Assist with potential business opportunities.
Assist clients with enrollment forms as needed.
Proactively contact sales leads and maintain an accurate sales pipeline.
Ensure client satisfaction.
Conduct business professionally, ethically, and honestly.
Complete pre-calls to responsible parties for nursing home residents to inform them of services.
Present company services to appropriate decision makers.
Follow up to ensure prospective clients have received marketing materials.
Answer prospects’ questions in a timely manner.
Ensure operational activities are consistent with company protocol and comply with federal, state, and payer regulations, guidelines, and requirements.
Support and comply with all components of the compliance program, including completing training and reporting suspected violations of law or company policy.
Maintain confidentiality and comply with HIPAA and PHI guidelines.
React positively to change and perform other duties as assigned.