Healthcare Sales Manager

360care•Charlotte, NC

23d

About The Position

This position is responsible for sales and marketing efforts in a specific area, building sustainable relationships with long-term care facilities, and driving area revenue through effective sales practices and processes. The role serves as the sales representative for a defined area and requires travel 75% of the time. It has no direct reports. The position works to develop new accounts, grow and maintain customer relationships, support enrollment, and provide timely sales reporting. It also requires compliance with company protocols and applicable federal, state, and payer requirements, as well as confidentiality and adherence to HIPAA and PHI guidelines.

Requirements

High school diploma required.
Must obtain a health insurance license within 45 days of employment.
Excellent communication, presentation, and computer skills.
Sensitive to deadlines and able to complete reporting in a timely manner.
Goal-oriented, deadline-conscious, and passionate about helping others.
Self-motivated and able to problem solve and multitask.
Must have own transportation, a good driving record, and auto insurance.
Must be legally authorized to work in the United States.
Offer of employment is conditional upon successful completion of a background investigation and drug screen.

Nice To Haves

Bachelor of Science in a related field preferred.
Three years of healthcare sales experience preferred.

Responsibilities

Serve as the sales representative in the defined area.
Create demand by finding, developing, and selling services to new accounts.
Expand and maintain professional relationships with new and existing customers in the designated region.
Execute sales activities and provide accurate, timely reporting.
Contact prospective leads and identify upsell opportunities.
Assist with potential business opportunities.
Assist clients with enrollment forms as needed.
Proactively contact sales leads and maintain an accurate sales pipeline.
Ensure client satisfaction is met and maintained.
Conduct business professionally, ethically, and honestly.
Complete pre-calls to responsible parties for nursing home residents to inform them of services.
Present company services to appropriate decision makers.
Follow up to ensure prospective clients have received marketing materials.
Answer prospects’ questions in a timely manner.
Ensure operational activities are consistent with company protocol and comply with federal, state, and payer regulations, guidelines, and requirements.
Support and comply with all components of the compliance program, including completing training and reporting suspected violations of law or company policy.
Maintain confidentiality and abide by HIPAA and PHI guidelines.
React positively to change and perform other duties as assigned.