About The Position

The Healthcare Sales Director leads the Marketing Outreach and Enrollment Team for a nationwide PACE (All-Inclusive Care for the Elderly) provider. The organization helps seniors continue living in their homes and communities. As a member of the leadership team, the director builds collaborative relationships across the organization, with the interdisciplinary team (IDT), and with external stakeholders to advance the organization’s values, culture, and mission. The role oversees marketing, outreach, community engagement, intake, and enrollment activities, with responsibility for achieving census growth goals and improving process efficiency and conversion. The director monitors team performance and operational metrics, manages referral-source relationships, ensures coordination with DHCS and compliance with DHCS and CMS guidance, oversees the department budget, and reports key metrics and issues to executive teams. The position is based in North Hollywood, California, and relocation is available. The base salary is listed as $145,399 to $160,000 per year, with monthly and quarterly bonuses; total bonuses regularly reach 60–100% of base salary. A $15,000 sign-on bonus is offered after six months of employment. Commission compensation is available, and the posting describes a competitive total rewards package with 401(k) match, healthcare coverage, and other benefits.

Requirements

  • At least five years of supervisory experience.
  • Strong knowledge of and experience with Salesforce and Microsoft Office.
  • Experience leading in a data-driven organization and using reports and data to prioritize and oversee people and projects.

Nice To Haves

  • Bachelor’s degree in a relevant field preferred; an additional five years of relevant management experience may be substituted.
  • At least two years of experience in senior healthcare services growth or enrollment preferred.

Responsibilities

  • Meet gross and net census growth goals.
  • Direct and coordinate marketing, outreach, and community engagement activities.
  • Direct and coordinate intake and enrollment processes, including implementing improvements to increase efficiency and conversion.
  • Track, oversee, and report on team performance, including leads, home visits, enrollments, eligibility statuses, and daily, weekly, and monthly use of Salesforce.
  • Develop strategies and maintain relationships with referral sources, including senior housing, physician groups, hospitals, post-acute facilities, and community organizations.
  • Maintain a working relationship with DHCS to support seamless enrollment workflows, meet timelines, and comply with DHCS and CMS guidelines and policies.
  • Develop the department budget and direct performance to budget.
  • Collaborate with executive teams to report key metrics and proactively address problems.

Benefits

  • 401(k) match
  • Healthcare coverage
  • Monthly and quarterly bonuses
  • $15,000 sign-on bonus after six months of employment
  • Commission compensation
  • Other benefits as part of a competitive total rewards package
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