About The Position

The Healthcare Program & Project Manager coordinates teams and manages timelines to turn organizational priorities into results. The role guides projects from planning through completion, bringing structure, accountability, and clear communication to a fast-moving healthcare environment. Healthcare experience and demonstrated project management expertise are required. Medical assistants, clinical coordinators, practice administrators, and practice managers with strong project leadership capabilities are especially welcome. The position leads projects from start to finish, organizes plans and progress tracking, aligns clinical, administrative, operational, and leadership stakeholders, and manages risks and dependencies. It also supports healthcare initiatives such as implementations, onboarding, and operational improvements; develops workflow solutions and documentation; leads meetings and communicates progress; and protects sensitive information in accordance with applicable privacy requirements and organizational policies. Success means projects remain organized, responsibilities are clear, milestones are met, risks are surfaced early, leadership receives actionable updates, and improvements produce results in everyday healthcare operations.

Requirements

  • Professional healthcare experience and a practical understanding of clinical and administrative workflows.
  • Demonstrated experience independently managing projects beyond meeting scheduling or administrative support.
  • Strong skills in planning, scope management, prioritization, scheduling, stakeholder communication, risk management, and change management.
  • Ability to turn broad goals into clear tasks, measurable deliverables, and realistic timelines while managing multiple projects and dependencies with limited supervision.
  • Strong problem-solving skills, attention to detail, and reliable follow-through.
  • Strong proficiency in Google Workspace, including Drive, Docs, Sheets, Slides, Calendar, and Meet.
  • Strong spreadsheet skills, including data organization and validation, formulas, lookup functions, pivot tables, project trackers, charts, and dashboards.
  • Experience with Asana, ClickUp, Monday.com, Smartsheet, Trello, or a comparable project management platform.
  • Ability to create clear reports and maintain organized, accessible shared documentation.
  • Excellent written and verbal communication skills and confidence working with healthcare professionals, operational teams, and leadership.
  • Ability to work independently while remaining responsive, collaborative, and accountable within an agreed schedule.

Nice To Haves

  • Experience as a medical assistant, clinical coordinator, practice administrator, or practice manager.
  • Experience leading healthcare workflow improvements, program launches, technology implementations, or staff training.
  • Familiarity with electronic health records and practice management systems.
  • Project management certification or formal training, such as PMP, CAPM, or an equivalent credential.

Responsibilities

  • Define project scope, deliverables, milestones, timelines, responsibilities, and success measures.
  • Maintain accurate project plans, task lists, dashboards, and status reports; assign owners and deadlines; and follow through consistently.
  • Align clinical, administrative, operational, and leadership stakeholders around priorities and deadlines.
  • Anticipate delays and resource constraints, resolve barriers, and escalate issues with recommended solutions.
  • Coordinate implementations, onboarding, operational improvements, and other assigned healthcare projects.
  • Identify workflow gaps and develop practical solutions, standard operating procedures, and supporting documentation.
  • Prepare meeting agendas, document decisions, track next steps, and provide concise updates on milestones, performance measures, risks, and decisions needed.
  • Follow applicable privacy requirements and organizational policies to protect sensitive information.
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