Healthcare Preparedness Manager

State of North CarolinaNew Hanover Township, PA
Hybrid

About The Position

The Healthcare Preparedness Manager is responsible for the day-to-day management and coordination of statewide healthcare community preparedness activities by ensuring consistent engagement, collaboration, and operational readiness across the statewide healthcare coalition. This position supports the implementation of preparedness activities by working closely with hospitals, EMS, public health, and emergency management partners to maintain active participation and alignment with program requirements. This role focuses on managing ongoing program activities, facilitating communication among partners, and ensuring the execution of plans, training, and exercises that strengthen healthcare system readiness. The Healthcare Preparedness Manager monitors program performance, supports coalition development, and ensures that partners remain engaged and capable of meeting established preparedness objectives. Additionally, this position supports coordination with the State Medical Response System (SMRS) and contributes to preparedness and response activities during activations, including collaboration with the State Emergency Operations Center (SEOC) as needed. This position is part of the NC Office of EMS and is expected to manage up to 4 employees. Some travel and emergency management response coordination is required.

Requirements

  • Bachelor’s degree in business administration, public health administration, or a health related field from an appropriately accredited institution and four years of experience in Emergency Medical Services; or
  • High school or General Education Development (GED) diploma and eight years of experience which must be in direct provision of Emergency Medical Services; or
  • An equivalent combination of education and experience.

Nice To Haves

  • Ability to lead and coordinate statewide emergency preparedness and response operations.
  • Skilled in developing and implementing operational policies, protocols, and procedures.
  • Experience managing logistical assets and maintaining deployable response readiness.
  • Ability to develop, implement, and maintain healthcare preparedness and response plans, incorporating stakeholder input, regulatory guidance, and continuous improvement processes.
  • Skilled in building and sustaining partnerships with healthcare and emergency response stakeholders.

Responsibilities

  • Manage day-to-day statewide healthcare community preparedness activities.
  • Ensure consistent engagement, collaboration, and operational readiness across the statewide healthcare coalition.
  • Support the implementation of preparedness activities by working closely with hospitals, EMS, public health, and emergency management partners.
  • Maintain active participation and alignment with program requirements.
  • Manage ongoing program activities.
  • Facilitate communication among partners.
  • Ensure the execution of plans, training, and exercises that strengthen healthcare system readiness.
  • Monitor program performance.
  • Support coalition development.
  • Ensure partners remain engaged and capable of meeting established preparedness objectives.
  • Support coordination with the State Medical Response System (SMRS).
  • Contribute to preparedness and response activities during activations.
  • Collaborate with the State Emergency Operations Center (SEOC) as needed.
  • Manage up to 4 employees.
  • Perform some travel and emergency management response coordination.

Benefits

  • Health insurance options
  • Standard and supplemental retirement plans
  • NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis)
  • Paid vacation
  • Sick leave
  • Community service leave
  • Paid parental leave
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