Healthcare Partner Relations Liaison (Investigations exp required- shift ends at 8pm ET)

General Dynamics Information Technology•USA VA Home Office (VAHOME), VA

14d•$64,230 - $74,750•Remote

About The Position

GDIT’s Federal Health Division is hiring a Healthcare Partner Relations Liaison to support the Centers for Medicare and Medicaid (CMS) and manage relationships between a portfolio of Healthcare Fraud Prevention Partnership (HFPP) members and the Trusted Third Party (TTP). The role supports CMS Trusted Third Party activities, helping reduce fraud, waste, and abuse in healthcare data. The position is remote and works a second shift that ends at 8 p.m. Eastern Time. The liaison will join a 50-person team supporting the TTP, which was established in 2012.

Requirements

Bachelor’s degree in a healthcare field, business administration, criminal justice, or a related field, or equivalent work experience in lieu of a degree.
At least 2 years of experience in customer service and/or customer liaison work.
At least 2 years of experience in healthcare investigation.
Strong oral and written communication skills, including the ability to present to management-level staff.
Expert-level knowledge of the Microsoft Office suite.
Working knowledge of HIPAA privacy and security rules.
Strong decision-making, leadership, and organizational skills.
Commitment to confidentiality, privacy, and professionalism.
Ability to independently follow through on problems.
Detail-oriented, with the ability to prioritize multiple tasks and work under pressure.
Ability to work on complex projects with general direction and minimal guidance.
Ability to build effective relationships and demonstrate strong interpersonal skills.
Exceptional customer service skills.
High initiative and organizational ability to manage multiple priorities.
Ability to perform well and achieve goals both in a team environment with staff at all levels and independently.

Responsibilities

Establish and maintain regular, consistent contact with all HFPP Partners.
Ensure assigned Partners know about and take advantage of the benefits of HFPP membership.
Capture Partner feedback and communicate it to TTP and HFPP leadership.
Engage Partners in conversations about HFPP analytics.
Assist with day-to-day partner onboarding, including completion of data sharing agreements and onboarding data to the TTP Data Warehouse.
Support HFPP and non-HFPP events.

Benefits

Comprehensive benefits and wellness packages.
401(k) with company match.
Competitive pay and paid time off.
Full-flex work weeks where possible.
Career growth tool identifying career steps and learning opportunities.
Internal mobility team focused on career goals.
Medical plan options, including options with Health Savings Accounts.
Dental plan options.
Vision plan.
Vacation, sick, and personal leave; paid holidays; paid parental, military, bereavement, and jury duty leave.
Typically 15 days of paid leave per calendar year and 10 paid holidays, prorated based on hire date.
Up to 160 hours of paid family leave in a rolling 12-month period for eligible employees.
Short- and long-term disability benefits, life insurance, accidental death and dismemberment, personal accident, critical illness, and business travel and accident insurance.