Lead Service Associate M-F 8am-4:30pm HLD Convatec

UPS Supply Chain Solutions

2d

About The Position

The Healthcare Lead Service Associate performs hands-on warehouse work supporting healthcare order fulfillment. Work includes receiving priority healthcare products, placing stock into storage, receiving and fulfilling orders, picking and packing, shipping, inventory control, and customer service support. The role helps clients improve efficiency so they can focus on their core business and better serve their customers.

The associate coordinates warehouse activities and performance with a supervisor, and typically acts as a lead by coordinating and checking others’ work without serving as a supervisor. The role works autonomously within established procedures and practices, completing tasks accurately and safely with minimal supervision. It may also support delivery or deployment of contracted services, customer relationships, operational improvements, and daily facility activities.

Requirements

• Ability to lift up to 70 pounds.
• Ability to use material handling equipment, including pallet movers, stand-up forklifts, high-lift reach trucks, and order pickers at heights up to 28 feet.
• Legal authorization to work in the United States.
• Successful completion of a background check and drug screen.

Responsibilities

• Coordinate warehouse activities and performance with the supervisor.
• Receive healthcare products and place stock into storage.
• Receive, pick, pack, and ship customer orders.
• Provide customer service support.
• Use material handling equipment to move and retrieve warehouse goods.
• Use RF scanners and a computer-based warehouse management system for warehouse activities, including inbound and outbound processes and inventory control.
• Ensure transaction accuracy and comply with safety and quality requirements.
• Perform tasks according to defined processes with minimal supervision.
• Coordinate and check the work of others as a lead, without acting as a supervisor.
• Support contracted service delivery and work with vendors, customers, and internal support groups to meet service levels and performance indicators.
• Identify and recommend opportunities to improve operational efficiency, effectiveness, and capabilities.

Benefits

• Excellent weekly pay.
• 401(k).
• Medical, dental, and vision benefits after a waiting period.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed