Healthcare Growth Account Executive/Program Manager

CapTech Consulting • Columbus, OH

8d • Hybrid

About The Position

CapTech is seeking a Healthcare Account Executive to manage and grow a portfolio of healthcare accounts. This role involves both sales and delivery responsibilities, focusing on building and maintaining strong client relationships within the healthcare industry (payer, provider, health services, and pharma services). The ideal candidate will understand client businesses, provide relevant ideas, ensure quality delivery, and drive account growth through existing relationships and strategic expansion. Compensation includes base salary plus a bonus tied to portfolio performance.

Requirements

• 10+ years of experience in healthcare consulting, healthcare technology, or a related professional services environment.
• Demonstrated track record of managing and growing client accounts in healthcare, including P&L accountability and measurable revenue growth.
• Experience leading business development in healthcare, including originating, shaping, and closing consulting or technology engagements.
• Executive-level relationship skills, comfortable interacting with CIOs, COOs, and VPs of Operations.
• Strong commercial instincts, including pricing, deal structure, contract terms, and margin management.
• Experience managing or coaching consulting teams.
• Ability to travel as needed to client sites and CapTech offices.
• This role requires in-person client engagement.
• Applicants must be authorized to work directly for any employer in the United States without visa sponsorship.

Nice To Haves

• Experience in the healthcare payer ecosystem: Medicaid, Medicare Advantage, commercial, self-funded employer markets.
• Experience in healthcare provider or health services organizations (hospital systems, physician practice management companies, ambulatory surgical center operators, academic medical centers, or management services organizations).
• Experience with health tech companies serving providers or payers (clinical platforms, revenue cycle, workforce management, or care delivery technology).
• Familiarity with healthcare technology themes: data modernization, interoperability, AI-enabled operations, digital member/patient experience, platform modernization, Salesforce in healthcare.
• Track record of growing accounts from early-stage engagement to $3M+ annual revenue.
• Experience navigating complex procurement processes in large healthcare organizations.
• Existing network across payer, provider, pharma services, or health tech organizations.

Responsibilities

• Own the client relationship(s) and commercial health of a portfolio of healthcare accounts, including revenue, margin, forecasting, and resource alignment.
• Serve as the executive point of contact for clients, holding regular meetings with client leadership at the COO, CIO, and VP level.
• Oversee active engagements to ensure delivery quality, stakeholder satisfaction, and contract performance.
• Manage the commercial aspects of accounts: SOWs, amendments, pricing, rate negotiations, and contract execution.
• Navigate procurement cycles and MSA processes in healthcare organizations.
• Coach and develop the account team, including project managers, account managers, and consultants.
• Identify and resolve risks related to staffing, delivery, relationships, and contract timing.
• Develop and execute account growth strategies for each account.
• Expand CapTech's footprint by introducing new services and connecting client challenges to CapTech capabilities.
• Originate new pipeline within existing accounts through relationship depth and understanding of client needs.
• Build and maintain relationships across buying centers within client organizations.
• Pursue new healthcare accounts by leveraging networks, industry presence, and CapTech's delivery track record.
• Lead proposals and SOWs, structuring deals that benefit both the client and CapTech.
• Partner with CapTech's marketing and growth teams on healthcare campaigns, events, and conference strategy.
• Represent CapTech in the healthcare market with credibility and presence.
• Stay current on healthcare industry dynamics and translate that knowledge into client conversations.
• Contribute to CapTech's healthcare go-to-market strategy, including service positioning and investment.
• Collaborate with other account leaders and practice areas to bring the right capabilities to clients.

Benefits

• Generous PTO
• Health coverage
• Disability insurance
• Paid family leave
• Learning & Development Programs (certification and tuition support, digital on-demand learning courses, mentorship, skill development paths)
• Modern Health (mental health and well-being platform)
• Carrot Fertility (inclusive fertility and family-forming coverage)
• Fringe (company-paid stipend for personalized lifestyle benefits)
• Employee Resource Groups
• Philanthropic Partnerships
• 401(k) Matching (generous matching and no vesting period)

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed