About The Position

The Healthcare Document Management Consultant supports Oracle Health clients with the deployment, configuration, and support of document imaging and management solutions. The role analyzes existing workflows and recommends improvements to digital capture and storage of medical documents, while providing end-user training and support to promote successful adoption. The consultant troubleshoots technical issues, escalating complex problems as needed, and maintains project documentation such as training materials, workflow diagrams, and technical specifications. Solutions must comply with HIPAA and other healthcare data privacy and security regulations. The role includes face-to-face client interactions in physical and virtual settings and travel as needed.

Requirements

  • Bachelor’s degree in Information Technology, Health Informatics, Computer Science, or a related field, or equivalent experience.
  • Demonstrated interest in healthcare technology and IT consulting.
  • Strong problem-solving, organizational, and communication skills.
  • Ability to collaborate effectively within team settings.
  • Adaptability and eagerness to learn in a fast-paced environment.
  • Exceptional professional written and verbal communication.
  • Proactive approach to managing and executing complex tasks independently.
  • 1–3 years of overall experience in relevant functional or technical roles.
  • Undergraduate degree or equivalent experience.
  • Product or technical expertise relevant to the practice focus, with competence in at least one product or technology area.
  • Ability to communicate effectively and build rapport with team members and clients.

Nice To Haves

  • Relevant experience through internships, coursework, or projects involving document management, EHR systems, or healthcare IT solutions.

Responsibilities

  • Assist with deployment, configuration, and support of document imaging and management solutions for healthcare clients.
  • Analyze existing workflow processes and recommend improvements to digital capture and storage of medical documents.
  • Provide training and support to end-users to encourage successful adoption and high satisfaction.
  • Troubleshoot technical issues and escalate complex problems as necessary.
  • Maintain project documentation, including training materials, workflow diagrams, and technical specifications.
  • Ensure solutions comply with HIPAA and other healthcare data privacy and security regulations.
  • Engage in face-to-face client interactions in physical and virtual settings.
  • Travel as needed.

Benefits

  • Competitive benefits supporting employees with flexible medical, life insurance, and retirement options.
  • Employee volunteer programs.
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