Healthcare Director

Harmony Senior Services•Hershey, PA

5d•Onsite

About The Position

The Health Care Director (HCD) leads health and wellness activities for the community’s residents and manages day-to-day healthcare operations. As the community clinical leader, the HCD manages nurses, medication technicians, and nursing assistants to provide quality care and services while ensuring compliance with applicable local, state, and federal regulations and Harmony Senior Services policies and standards. The HCD evaluates residents before move-in, develops individualized service plans based on evaluations and resident preferences, and conducts or participates in reevaluations and plan reviews as residents’ needs or regulations require. The HCD collaborates with residents, families, physicians, third-party providers, community leaders, and wellness team members to ensure care plans support resident safety and satisfaction, and works with physicians, pharmacists, and other healthcare professionals to coordinate care. The role oversees the community medication management program, including pharmacy collaboration, audits, physician orders, controlled drugs, and medication-use safety. The HCD supervises and trains medication technicians, approved medication assistive personnel, other authorized medication administrators, CNAs, and direct care personnel. The HCD also serves as the community’s infection preventionist, monitors care and quality indicators, supports survey readiness and regulatory compliance, and participates in plans of correction and quality improvement activities. The HCD builds and develops the resident care team through hiring, onboarding, training, performance evaluation, coaching, and feedback, while fostering a respectful and fair culture. The role collaborates with the Executive Director to manage the resident care department within budget and with the Director of Sales and Marketing on external business development opportunities. Other duties may be assigned.

Requirements

Current, valid, unencumbered RN or LPN license in accordance with state regulations and requirements.
Completion of any state-required training courses related to nursing practice in assisted living.
Ability to think critically and apply nursing-process knowledge and principles to promote safe, quality care.
1–2 years of experience required.
Current CPR certification.
Ability to work occasional weekends and off-shifts and take calls after hours as needed.
Ability to lift, carry, and push up to 50 pounds.

Nice To Haves

Three or more years of experience preferred.
Supervisory or management experience strongly preferred.

Responsibilities

Lead resident health and wellness activities and manage day-to-day healthcare operations.
Manage nurses, medication technicians, and nursing assistants in providing quality care and services.
Evaluate residents before move-in and conduct reevaluations as residents’ conditions or state regulations indicate.
Develop and revise individualized resident service plans based on evaluations and resident preferences.
Participate in interdisciplinary service-plan reviews with residents, families, physicians, community leadership, third-party medical providers, and wellness team members.
Coordinate care and services with residents’ physicians, pharmacists, and other healthcare team members.
Manage the community medication program, including pharmacy collaboration, audits, physician orders, controlled drugs, and medication-use safety.
Supervise and provide training and competency validation for medication technicians, AMAPs, and other authorized personnel who administer medications.
Supervise, train, and appropriately delegate to CNAs and other direct care personnel within the scope of the HCD’s nursing license.
Maintain knowledge of applicable regulations, ensure documentation meets requirements, and keep the resident care department survey ready.
Participate in developing and complying with plans of correction, as applicable.
Serve as the community infection preventionist and oversee activities to prevent or limit the spread of communicable illness.
Monitor resident-care and quality indicators, identify trends, and discuss them in weekly At-Risk meetings or monthly QAPI meetings.
Interview, hire, onboard, train, evaluate, coach, and provide feedback to resident care team members.
Collaborate with the Executive Director to operate the resident care department within its established budget.
Collaborate with the Director of Sales and Marketing on external business development opportunities.
Perform other duties as assigned.