Healthcare Billing & Insurance Coordinator (On-site)

Benedictine•MN-Shakopee (St. Gertrudes), MN

5d•Onsite

About The Position

This position supports efficient business office operations by coordinating administrative tasks, financial processes, and customer service functions. The coordinator performs accounts payable and accounts receivable functions while ensuring compliance with applicable financial regulations and internal policies, and may provide other business office support as assigned. The role supports admissions and resident financial paperwork, insurance and payer coordination, billing, census management, payments, reporting, and account reconciliation. It may also include training and supporting assigned staff.

Requirements

High school diploma or equivalent.
At least one year of healthcare accounts receivable and/or accounts payable experience.
Computer experience and experience using general office equipment.

Nice To Haves

Ability to work independently and demonstrate organizational skills.
Ability to read, write, and communicate in English.
Ability to read and write to work with patient information and communicate appropriately with key stakeholders.
Ability to multitask and prioritize duties.
Analytical, deductive reasoning, and problem-solving abilities.

Responsibilities

Ensure accounts receivable processes comply with state, federal, and county rules and regulations, as well as Benedictine policies and procedures.
Participate as a member of the community’s management team.
Develop proficiency in, and serve as a resource for, the billing system, accounting software, online payer portals, and other applications as needed.
Ensure admissions and financial paperwork is completed for each admitted resident and obtain prior authorizations where applicable.
Manage resident setup, applicable charges, payers and payer changes, and private-pay setup in the billing system.
Perform eligibility checks, verify insurance benefits, and provide coverage details to residents.
Drive the Medicaid application process for applicable residents.
Manage the community census.
Process payments and make daily bank deposits using a desktop scanner, or make physical bank deposits at least twice weekly when needed.
Enter ancillary charges and submit vendor invoices to Accounts Payable in accordance with corporate policies and procedures.
Oversee daily management of the Resident Trust Account (RTA) and petty cash, and assist with monthly RTA reconciliation.
Attend reimbursement meetings, care conferences, IDT meetings, and other applicable meetings and trainings as needed.
Perform applicable month-end close activities.
Reconcile expenses to revenue monthly.
Complete annual Medicaid and Medicare Cost Reporting and other necessary year-end activities.
Participate in monthly accounts receivable aging review and assist the CBO with collection activities and other follow-up as needed.
Manage selection, training, development, and performance of assigned staff where applicable, including coaching staff in succession development plans, adhering to affirmative action requirements, and supporting direct and indirect reports.
Work with the Benedictine Foundation if applicable or needed for the community.
Promote Benedictine’s Mission and Core Values of Hospitality, Stewardship, Respect, and Justice in day-to-day activities.
Perform other duties, tasks, or projects as assigned.