Healthcare Billing & Insurance Coordinator (On-site)

Benedictine•Shakopee, MN

18h•$23 - $24•Onsite

About The Position

This position supports efficient business office operations by coordinating administrative tasks, financial processes, and customer service functions. The role handles accounts payable and accounts receivable while ensuring compliance with financial regulations and internal policies. Additional business office support duties may be assigned. The coordinator manages resident billing and insurance processes, including admissions paperwork, payer and resident account setup, eligibility and benefit verification, prior authorizations, Medicaid applications, census management, payment processing, deposits, and resident trust account and petty cash activities. The position also supports invoice processing, month-end close, expense-to-revenue reconciliation, cost reporting, accounts receivable reviews, and year-end activities. The role participates in community meetings and training and may oversee assigned staff. It promotes Benedictine’s Mission and Core Values in daily work.

Requirements

High school diploma or equivalent.
At least one year of healthcare accounts receivable and/or accounts payable experience.
Computer experience and experience using general office equipment.
Ability to read, write, and communicate in English.
Ability to read and write to work with patient information and communicate appropriately with key stakeholders.
Ability to multitask and prioritize duties.
Analytical, deductive reasoning, and problem-solving abilities.

Nice To Haves

Ability to work independently with organizational skills.

Responsibilities

Ensure compliance with applicable State, Federal, and County regulations and Benedictine policies and procedures for accounts receivable processes.
Participate actively as a member of the community’s management team.
Develop proficiency in and serve as a resource for the billing system, accounting software, online payer portals, and other applications as needed.
Ensure admissions and financial paperwork is completed for each admitted resident and obtain prior authorizations where applicable.
Manage resident setup, applicable charges, payers and payer changes, and private-pay setup in the billing system.
Perform eligibility checks, verify insurance benefits, and provide coverage details to residents.
Drive the Medicaid application process for applicable residents.
Manage community census.
Process payments and make daily bank deposits using a desktop scanner, or make physical bank deposits at least twice weekly when needed.
Enter ancillary charges and submit vendor invoices to Accounts Payable according to corporate policies and procedures.
Oversee daily management of the Resident Trust Account (RTA) and petty cash, and assist with monthly RTA reconciliation.
Attend reimbursement meetings, care conferences, IDT meetings, and other applicable meetings and trainings as needed.
Perform applicable month-end close activities.
Reconcile Expenses to Revenue monthly.
Complete annual Medicaid and Medicare Cost Reporting and other required year-end activities.
Participate in monthly accounts receivable aging reviews and assist the CBO with collection activities or other follow-up as needed.
Manage the selection, training, development, and performance of assigned staff where applicable, including coaching staff in succession development plans, adhering to affirmative action requirements, and supporting direct and indirect reports.
Work with the Benedictine Foundation when applicable or needed for the community.
Promote Benedictine’s Mission and Core Values of Hospitality, Stewardship, Respect, and Justice in day-to-day activities.
Perform other duties, tasks, or projects as assigned.