Health Unit Coordinator - Emergency Department Full Time Night Shift

Advocate Health

9d • $20 - $30 • Onsite

About The Position

The Health Unit Coordinator supports patient care in the Emergency Department by coordinating tests and treatments with other departments, facilitating communications, and maintaining patient records and related workflows. The role requires knowledge of diagnostic and treatment department services, the electronic medical record and other computer systems, and procedures for patient admissions, transfers, discharges, and expirations. The coordinator also supports a positive, responsive environment for patients and the health care team and provides care-related support appropriate to the ages of patients served.

This is a full-time night-shift position, scheduled from 7:00 p.m. to 7:30 a.m. The schedule includes every third weekend and alternating holidays. The position requires a high school diploma or equivalent. Medical terminology or health care experience is preferred.

Requirements

• High school graduate, or a certificate of General Educational Development (GED) or High School Equivalency Diploma (HSED).
• Basic computer skills.
• Excellent oral and written communication skills.
• Excellent interpersonal skills and ability to adapt to interruptions and changing priorities or workloads.
• High level of attention to detail.
• Ability to sit, stand, walk, lift, squat, bend, reach above shoulders, and twist frequently throughout the workday.
• Ability to lift up to 35 pounds occasionally.
• Functional vision, hearing, and speech.
• Ability to operate all equipment necessary to perform the job.
• Ability to wear personal protective equipment as necessary when exposed to workplace hazards.

Nice To Haves

• Medical terminology experience or health care experience is preferred.

Responsibilities

• Coordinate tests and treatments with and between departments for patients on nursing units, maintaining working knowledge of the functions and services offered by diagnostic and treatment departments.
• Facilitate patient-care communications using multiple-line telephone systems, unit or site paging, and the hospital information system; screen incoming calls.
• Monitor department office equipment, troubleshoot minor issues, and arrange repairs for major malfunctions.
• Use the electronic medical record and other computer systems to order patient and unit supplies and equipment, and process daily patient charges or related procedures.
• Compile chart forms for admissions, transfers, discharges, and expirations; obtain appropriate medical-record copies for transfers to nursing homes and other health care facilities.
• Verify that medical records contain complete and accurate patient demographic, identification, and registration information, including the appropriate level of care.
• Maintain positive customer relations and a harmonious work environment by promptly and courteously acknowledging requests, responding to call lights, using proper phone etiquette, and fostering communication among the health care team.
• Demonstrate knowledge and skills needed to provide care appropriate to patients' ages, including understanding growth and development across the life span and interpreting patient-status information in accordance with departmental policies and procedures.
• Maintain annual educational requirements for hospital-based certifications, such as DNV or CARF certifications.

Benefits

• Paid Time Off programs.
• Medical, dental, vision, life, and short- and long-term disability benefits.
• Flexible Spending Accounts for eligible health care and dependent care expenses.
• Adoption assistance and paid parental leave.
• Defined contribution retirement plans with employer match and other financial wellness programs.
• Educational Assistance Program.
• Competitive compensation, with potential shift or on-call premium pay, incentive pay for select positions, and annual increases based on performance.
• Career development programs.
• Well-being programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED