Health Unit Coordinator - Active Aging Services

Olmsted Medical Center•Rochester, MN

About The Position

The Health Unit Coordinator supports Active Aging Services by coordinating department activities and providing clerical, scheduling, reception, and patient-registration services. The role uses the electronic health record (EHR) to verify patients; schedule appointments; process admissions, transfers, and discharges; complete forms and documentation; check patients in and out; manage inbox messages; and manage incoming charts and records. The position involves extensive computer work, communication with all levels of staff, phone communications, maintaining patient confidentiality, and maintaining unit resources and supplies. For Active Aging Services and Social Services, the coordinator prepares provider schedules and works with the clinician scheduling team and nursing homes to keep clinician schedules current. The role also assists with PTO requests and staff assignments, schedules specialty-care referrals and follow-up appointments, registers new patients in the OMC system, orders supplies, maintains PPE counts, and schedules PPT among nursing homes as needed. The coordinator attends required education and training and performs other duties as assigned.

Requirements

  • Good oral communication skills.
  • Ability to deal tactfully with people.
  • Good organizational skills.
  • Ability to use a personal computer, printers, telephone, fax, and copy machines.
  • BLS certification within 90 days of hire.

Nice To Haves

  • Health Unit Coordinator program certificate.
  • Previous clerical experience in a medical-related field.
  • Microsoft Office computer skills.

Responsibilities

  • Maintains unit resources and supplies.
  • Uses the EHR for patient verification, scheduling, admissions, transfers, discharges, forms and documentation, patient check-in and check-out, inbox messages, and incoming charts and records.
  • Coordinates department activities and communicates with all levels of staff.
  • Performs receptionist duties and phone communications.
  • Protects the confidentiality of patient information.
  • Makes patient follow-up appointments and registers new patients in the OMC system.
  • Prepares provider schedules and coordinates with the clinician scheduling team to keep clinician schedules up to date.
  • Coordinates clinician schedules with nursing homes.
  • Assists with managing PTO requests and staff assignments.
  • Calls and schedules referrals to specialty care services.
  • Orders supplies and maintains PPE counts.
  • Schedules PPT among nursing homes as needed.
  • Attends education and training as required.
  • Performs other duties as assigned.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Basic life insurance
  • Tuition reimbursement
  • Employer-paid short-term disability and long-term disability
  • Adoption assistance plan
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