Health Unit Coordinator - PCU Hold

Health First Careers • Melbourne, FL

91d • Onsite

About The Position

The Health Unit Coordinator collaborates with clinical care teams to coordinate all aspects of customer/patient care and the transition out of inpatient care. The role performs procedures related to admission, transfer, discharge, and communication with customers/patients, guests, and clinical staff. It maintains unit control and order during stressful conditions and periods of high activity, using effective and respectful communication with customers/patients, families, and clinical teams. This is a full-time night position at Viera Hospital, scheduled from 7:00 p.m. to 7:00 a.m.

Requirements

• High school diploma or equivalent.
• American Heart Association Basic Life Support (AHA BLS) Healthcare Provider Completion Card before the start date and maintain it.
• Proficiency in Microsoft Office, including Outlook, Word, Excel, and PowerPoint.
• Knowledge of computer hardware and software.
• Ability to speak and understand written and verbal English instructions proficiently.
• Critical-thinking and problem-solving skills.
• Ability to work in a stressful environment with customers/patients and families of varying ages and levels of understanding, and to respond appropriately to life-threatening situations.
• Ability to multitask and handle multiple priorities at once.

Nice To Haves

• Previous experience in a healthcare environment.

Responsibilities

• Respond to customer/patient and family concerns, requests, or emergencies with sensitivity and respect.
• Answer call lights in a timely manner and answer phone calls to facilitate communication between licensed practitioners and clinical staff.
• Coordinate and schedule customer/patient appointments and transportation; file admissions, discharges, and unit transfers promptly; and maintain customer/patient demographic information and medical charts.
• Process licensed practitioners’ orders promptly, ensure accurate order management, and communicate vital information to applicable clinical staff.
• Maintain nursing-unit TeleTracking documentation, ensure unit equipment is accounted for, and help maintain a clean work environment.
• Contribute to a positive customer/patient experience, including purposeful hourly rounding and bedside shift reports.
• Act as the unit SuperUser for applicable computer software applications, downtime procedures, and current forms.
• May have limited access to medication storage as needed to perform requested functions.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED