Health Unit Coordinator - Medical/Surgical - UW Medical Center - Montlake ( 100% FTE, Evenings)

University of Washington • Seattle, WA

1d • Onsite

About The Position

UW Medical Center-Montlake 4NE Medical/Surgical is hiring a Health Unit Coordinator for a regular, full-time, on-site position. The role supports efficient communication and unit operations while helping coordinate patient flow and deliver a welcoming, organized environment for patients, families, and staff. The schedule is Monday through Friday, 3:00 p.m. to 11:30 p.m. The position is 100% FTE and does not offer telework.

UW Medical Center is an acute-care academic medical center with Montlake and Northwest campuses. The Montlake campus is located near the University of Washington campus and public transit. UW Medicine’s mission includes advancing medical knowledge, providing outstanding care, and preparing future health professionals. Its employees are expected to work with integrity and compassion in a respectful and welcoming environment.

Requirements

• High school graduation or equivalent.
• One year of healthcare, administrative, or customer service experience, or an equivalent combination of education and experience.
• Equivalent education and/or experience may substitute for minimum qualifications except where legal requirements, such as a license, certification, or registration, apply.

Responsibilities

• Provide staff, providers, and patients with efficient internal and external communications, including answering phones and triaging call lights.
• Respond to patient and family inquiries in a timely, courteous, and accurate manner.
• Help maintain a welcoming and organized unit environment for patients, families, and staff.
• Work with the charge RN to manage patient flow, prioritize unit needs, and coordinate admissions, transfers, and discharges.
• Prepare and compile discharge packets to support timely and safe discharges.
• Coordinate transportation and appropriate paperwork for patient transfers and diagnostic testing.
• Handle unit paperwork, including patient chart maintenance, consent forms, and other documentation.
• Maintain inventory of supplies and equipment and restock as needed.
• Use computer systems such as Epic, Microsoft Teams, and Outlook for communication, documentation, and coordination.
• Partner with the care team to prioritize patient satisfaction and exceptional care delivery.
• Perform other duties as assigned.

Benefits

• The posting directs applicants to the University of Washington staff benefits webpage for benefits information.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED