Health Unit Coordinator - General Internal Medicine and Cardiology Unit- UW Medical Center - Montlake (60% FTE, Evenings)

University of Washington•Seattle, WA

8d•Onsite

About The Position

UW Medical Center - Montlake’s 6NE General Internal Medicine and Cardiology Unit is hiring a Health Unit Coordinator. This on-site role supports unit communications, patient and family inquiries, patient flow, discharges and transfers, documentation, and supply management. The coordinator works with the charge RN and other members of the care team to help maintain an organized unit and support patient satisfaction and quality care. The position is regular and part-time at 60% FTE, working Wednesday, Thursday, and Friday from 3:00 p.m. to 11:30 p.m. Telework is not available. UW Medical Center is an acute care academic medical center with campuses in Montlake and Northwest. UW Medicine’s mission is to improve public health by advancing medical knowledge, providing outstanding care, and preparing future health professionals. The University of Washington is committed to an inclusive, respectful, and welcoming community and is an equal opportunity employer.

Requirements

High school graduation or equivalent.
One year of healthcare, administrative, or customer service experience, or an equivalent combination of education and experience.
Equivalent education and/or experience may substitute for minimum qualifications except where legal requirements, such as a license, certification, or registration, apply.

Responsibilities

Provide staff, providers, and patients with efficient internal and external communications, including answering phones and triaging call lights.
Respond to patient and family inquiries in a timely, courteous, and accurate manner.
Help maintain a welcoming and organized unit environment for patients, families, and staff.
Work with the charge RN to manage patient flow, prioritize unit needs, and coordinate admissions, transfers, and discharges.
Prepare and compile discharge packets to support timely and safe discharges.
Coordinate transportation and paperwork for patient transfers and diagnostic testing.
Handle unit paperwork, including patient chart maintenance, consent forms, and other documentation.
Maintain inventory of supplies and equipment and restock as needed.
Use Epic, Microsoft Teams, and Outlook for communication, documentation, and coordination.
Partner with the care team to prioritize patient satisfaction and exceptional care delivery.
Perform other duties as assigned.