Operations Manager - UW Medical Center Montlake
About The Position
UW Medical Center – Montlake is hiring an Operations Manager to manage maintenance and operations of its buildings, equipment, and other facilities. The role supervises trade workers across facilities operations, plumbing, electrical, refrigeration, HVAC, and other trades supporting a large institutional building. It also includes cost projections, material control, and reviewing and supporting construction and improvement projects affecting the facility. The Operations Manager oversees day-to-day work, staff training and safety, maintenance systems, budgets, service contracts, building-system testing, construction and maintenance projects, and regulatory compliance. The position responds to client concerns and off-hour emergencies, and supports the Division Director as needed.
Requirements
- At least 3 years of applicable experience in facilities maintenance or a trade specialty, or equivalent education/experience.
- At least 2 years of supervisory experience; equivalent education may be considered.
- Excellent communication skills with diverse staff and clients, including the ability to communicate professionally, respectfully, and effectively.
- Ability to be flexible, organized, and function under stressful situations.
- Ability to maintain good working relationships within the department and with other departments.
- Obtain local and/or state certificates as required.
- Ability to read and communicate effectively in English, with strong verbal and written composition skills.
- Equivalent education and/or experience may substitute for minimum qualifications except where legal requirements such as a license, certification, and/or registration apply.
Nice To Haves
- Strong electrical knowledge and experience preferred.
Responsibilities
- Supervise full-time journey and lead workers performing operation, installation, repair, maintenance, and alteration of plant facilities and equipment; oversee system shutdowns.
- Conduct shop meetings, consult with craft personnel about tasks and problems, and oversee shop safety.
- Ensure assigned personnel follow safety rules and precautions; participate in committees overseeing safety and regulatory compliance.
- Verify that mandatory and elective training for direct-report staff is scheduled and documented.
- Collaborate across department and functional lines, build working relationships, meet commitments and deadlines, and use sound judgment to solve problems.
- Review workload, prioritize and assign work to craft personnel, review completed work orders, inspect job sites, and suggest ways to complete tasks.
- Maintain computerized maintenance management system programs for preventive maintenance scheduling, operations, and projects.
- Respond to client concerns about operations, maintenance, and alteration projects; maintain client relations and provide customer service.
- Estimate job costs and oversee budgets when approving requests for materials, parts, tools, and equipment; manage and review service contracts.
- Attend meetings, gather data, meet with consultants and contractors, and review blueprints and specifications for construction, remodel, and maintenance projects.
- Assist in interviewing and selecting consultants; participate in selection of complex infrastructure and building systems and equipment.
- Schedule and review building-system confidence testing to ensure regulatory compliance.
- Write departmental policies and procedures for operational functions and regulatory compliance; review and respond to incident, accident, quality-improvement, and utility-disruption reports.
- Manage and plan utility shutdowns as needed for maintenance, improvements, and construction work.
- Interview and hire full- and part-time employees, train employees, conduct evaluations, and counsel staff and recommend disciplinary action.
- Provide input to the Division Director on work-unit activities, structure, and direction, and provide support during the Director's absence.
- Respond to off-hour emergencies and perform related duties as required.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
