Health Unit Coord I

Cincinnati Children's•Liberty, LA

1d•$18 - $22•Onsite

About The Position

The Health Unit Coordinator I provides daily operational and administrative support for the unit and outpatient services, serving as a resource to clinical personnel on operational matters. The role anticipates department needs and coordinates information systems, environmental, admitting, and clerical functions for patient areas at a medical center dedicated to infants, children, and adolescents. Responsibilities include maintaining unit information systems and medical record integrity; managing forms, communications, patient data, admissions, discharges, transfers, and short-stay documentation; and supporting fiscal accountability and clerical supply levels. The coordinator helps maintain an organized, safe, accessible, and efficient environment, monitors patient locations and unit traffic, supports visitor-policy compliance, and coordinates environmental and maintenance requests. The position identifies system issues, responds urgently to communication-system and patient alarms, and reviews and revises staffing information. The coordinator demonstrates Cincinnati Children’s CARES behaviors and provides front-line customer service to patients, families, visitors, and coworkers. The role may obtain non-clinical information from parents or guardians and helps ensure information is timely, accurate, available, and secure, including compliance with HIPAA and applicable consent and directive requirements.

Requirements

High school diploma or equivalent.
No directly related experience required.
In-depth knowledge of HIPAA standards and ability to foster their application to clinical practice.

Responsibilities

Operate and maintain unit information systems, including medical record integrity, forms management, timely handling of faxes, printed materials and mail, and patient-data accuracy.
Complete admissions, discharges, transfers, and short-stay documentation in a timely manner.
Demonstrate fiscal responsibility regarding patient charges and rental equipment, follow charge-capture procedures, and maintain designated clerical supply levels.
Help ensure division areas are organized, safe, accessible, effective, and efficient for patients, families, visitors, and employees.
Maintain awareness of patient locations and monitor traffic flow at the front desk and on the unit.
Assist with visitor-policy compliance and apply arm bands for parents or caregivers.
Report maintenance and environmental service needs to appropriate staff and follow up to ensure completion.
Collaborate with clinical, admitting, information systems, and environmental services staff to coordinate efficient patient flow.
Identify system problems and use strategies to resolve them.
Respond urgently to communication-system and patient alarms.
Review and revise staffing information.
Demonstrate Cincinnati Children’s CARES behaviors and provide extraordinary customer service in interactions with patients, families, visitors, and coworkers.
Obtain non-clinical information from parents or guardians as requested.
Ensure the timeliness, accuracy, availability, and security of information, including compliance with HIPAA and applicable laws and regulations.
Provide daily operational and administrative support for the unit and outpatient services, and serve as a resource to clinical personnel on operational issues.
Anticipate department needs and coordinate information systems, environmental, admitting, and clerical functions for patient areas.