Coord, Transplant I

Emory•Atlanta, GA

About The Position

The Transplant Coordinator I enhances internal and external service quality through quality assurance and improvement practices and takes a holistic view of patient management. The coordinator develops and maintains nursing standards of care for a specific transplant population, serves as a liaison, and provides consultation and education to support those standards. The role identifies and resolves clinical issues related to transplant patients and collaborates with staff, patients, and families on patient evaluation and discharge planning. The coordinator also helps develop interdisciplinary plans of care, ensuring protocol medications and diagnostic tests are ordered, completed, and reviewed by a physician, and maintains documentation for transplant candidacy and post-transplant follow-up. The coordinator organizes patient flow from initial referral through evaluation, education, transplant follow-up, and referral back to the community. The role coordinates outpatient communications and services, participates in team rounds and interdisciplinary research, and coordinates collection of clinical data and patient samples for research studies. All EHC employees are expected to provide excellent customer service, treat individuals with dignity and respect, maintain confidentiality, contribute to patient satisfaction initiatives, and coordinate basic office equipment maintenance.

Requirements

Associate's degree in nursing.
Three years of recent clinical medical-surgical nursing experience.
Valid, active nursing license or temporary permit approved by the Georgia Licensing Board, where an unencumbered nursing license is required.
BLS certification.
For employees completing virtual care activities that may include multi-state practice, an active compact/multistate license (eNLC) is required within 60 days of hire. Employees in the role before 11/09/2025 have until their next renewal date to achieve compact status.

Responsibilities

Coordinate communications and services for outpatient transplant patients, including clinic visits, community referrals, telephone consultations, long-range beepers, outpatient treatments, and subsequent hospital admissions.
Develop and coordinate a system for patient flow from initial referral through evaluation and education, post-transplant follow-up, and referral back to the community.
Collaborate with staff, patients, and families concerning patient evaluation and discharge planning.
Enhance service quality through quality assurance and improvement practices.
Develop and maintain nursing practice standards of care for a specific transplant population.
Identify and resolve clinical issues relating to transplant patients.
Report signs or symptoms of possible rejection immediately to the physician and care team.
Serve as a liaison and provide consultation and education services to support standards of care.
Participate in developing the interdisciplinary plan of care, ensuring essential protocol medications and pertinent diagnostic tests and their frequency are ordered, completed, and reviewed by a physician.
Participate in daily patient rounds and huddles with the transplant team.
Participate in collaborative interdisciplinary research activities related to transplant patients.
Coordinate collection of clinical data and patient samples for research studies.
Welcome customers and model excellent customer service; contribute to departmental Press Ganey patient satisfaction initiatives.
Treat individuals with dignity and respect, participate in activities to improve working relationships, and maintain confidentiality.
Coordinate basic maintenance of office equipment, including fax machines, copiers, and printers.