Health Systems Administrator (Associate Director)

Veterans Health Administration•Fresno, CA
•Onsite

About The Position

This position is within the Department of Veterans Affairs, Veterans Health Administration, Veterans Integrated Service Network, VA Central California Healthcare System, Office of the Medical Center Director. The incumbent serves as the facility’s Associate Medical Center Director, exercising line authority over multiple administrative and allied health services and sections. The role shares responsibility with the Executive Leadership Team for directing and managing the Medical Center and is directly responsible for facilities operations. The incumbent may serve as Acting Medical Center Director when the Director is absent. The position leads administrative operations support services, coordinates customer and stakeholder support and resources, and develops operational goals and plans in alignment with VISN plans and the strategic planning process. It evaluates operational services and adjusts programs to improve patient care delivery, establishes local facility operating policies, ensures program policies and procedures comply with applicable rules and regulations, and administers management reporting systems to support facility decisions and organizational improvements. Other related duties may be assigned. This is a full-time, non-virtual position with a Monday–Friday schedule of 8:00 a.m. to 4:30 p.m., subject to change to meet agency needs. Relocation or recruitment incentives may be authorized for highly qualified candidates; PCS is authorized. The position requires at least one year of specialized experience equivalent to GS-14, including progressively responsible health care analytical, administrative, clinical management, or supervisory experience. There is no educational substitution at this grade level.

Requirements

  • U.S. citizenship is required.
  • Current Federal employees subject to time-in-grade requirements must have 52 weeks at GS-14 for a GS-15 position by the announcement closing date.
  • At least one full year of specialized experience equivalent to GS-14 in the Federal Service, directly related to the position.
  • Specialized experience must include progressively responsible analytical, administrative, clinical management, or supervisory experience in health care, performed in an operating health care facility or at a higher organizational level with advisory or directional authority over such facilities.
  • Experience must involve working closely with facility managers and analyzing or coordinating administrative, clinical, or other service activities.
  • Knowledge of health care delivery system missions, organizations, programs, and requirements; regulations and standards of regulatory and credentialing groups; and government-wide, agency, and facility administrative systems and requirements, such as budget, personnel, and procurement.
  • Management ability to delegate authority, evaluate and oversee people and programs, and recognize and adapt to changing priorities.
  • Knowledge of interrelationships and interdependencies among medical and administrative services and programs.
  • Ability to identify and resolve problems affecting patient care missions and public policy objectives; assist with facility budget preparation, monitor expenditures, and recommend reallocations; maintain public relations; apply performance standards; and develop, evaluate, and adjust organizational structures and management systems.
  • Complete the required application, assessment, and questionnaire, including the Supervisory Situational Judgment Test; each assessment item must be answered.
  • Submit a resume documenting job titles, duties, start and end dates by month and year, and hours worked per week.
  • Meet applicable background and security investigation requirements, complete online onboarding and acceptable identity-document requirements, and participate in the seasonal influenza vaccination program.
  • Serve a one-year probationary period or two-year trial period, as applicable.
  • Register for Selective Service if a male born after December 31, 1959.

Nice To Haves

  • Executive or senior management experience in a hospital, medical center, or complex health care delivery system, including shared accountability for facility-wide operations on an executive leadership team.
  • Experience developing and managing an operating budget, monitoring expenditures, and reallocating resources according to changing program priorities.
  • Experience supervising subordinate managers, such as service chiefs or department heads, including performance management, labor relations, and resolution of grievances or disciplinary matters.
  • Experience establishing and maintaining relationships with external stakeholders.

Responsibilities

  • Share responsibility with the Executive Leadership Team for the direction and management of the Medical Center, with direct responsibility for facilities operations.
  • Exercise line authority and leadership over administrative operation support services and multiple administrative and allied health services and sections.
  • Serve as Acting Medical Center Director in the Director’s absence, as needed.
  • Coordinate and develop customer and stakeholder support and resourcing to meet Medical Center objectives.
  • Determine operational service and program goals and objectives, and develop short- and long-range plans consistent with VISN plans and the strategic planning process.
  • Direct evaluations of operational service goals and objectives and make adjustments to improve patient care service delivery.
  • Establish local policies affecting facility operations, including program emphasis and operating guidelines.
  • Administer systems for developing and communicating program policies and procedures in accordance with applicable rules and regulations.
  • Administer management reporting systems that provide data for facility-operations decision-making and organizational improvement.
  • Perform other related duties as assigned.

Benefits

  • Federal employee benefits package; specific benefits depend on position eligibility.
  • Annual leave accrual may be credited for prior work or military service experience, subject to request and approval before appointment.
  • Relocation or recruitment incentives may be authorized for highly qualified candidates.
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