Director, Administrator Home Health

LCMC Health•New Orleans, LA

About The Position

The Director of Home Health & Acute Therapy Services oversees the clinical and business operations of Home Health and Therapy programs. This leadership role is responsible for quality, safety, regulatory compliance, financial performance, and patient satisfaction. The Director develops programs, strengthens operations, and leads a multidisciplinary team to deliver care where patients need it, including at home. The role also serves as an on-call Administrator during critical situations and contributes to organizational committees, quality initiatives, and strategic growth efforts.

Requirements

  • At least 5 years of progressive leadership experience at the Manager or Director level in an inpatient and/or outpatient healthcare setting.
  • Proven success leading clinical operations, teams, quality initiatives, and financial performance.
  • Bachelor's degree in Physical Therapy (PT) or Occupational Therapy (OT).
  • Active Louisiana license as a Physical Therapist (PT), Occupational Therapist (OT), or Speech-Language Pathologist (SLP).
  • Basic Life Support (BLS) certification from the American Heart Association.

Nice To Haves

  • Master's degree in Business Administration or a related field.

Responsibilities

  • Champion clinical excellence and patient-centered care.
  • Develop and implement strategies to improve patient outcomes, safety, and satisfaction.
  • Partner with physicians, clinicians, patients, and families to support a seamless care experience.
  • Serve as an on-call Administrator and leader during critical situations.
  • Ensure compliance with applicable regulatory and accreditation standards, including CMS, Joint Commission, and state requirements.
  • Oversee quality improvement initiatives, performance metrics, and patient safety programs.
  • Analyze outcomes data and implement action plans to improve care delivery.
  • Represent the department on organizational committees and quality initiatives.
  • Recruit, mentor, and retain clinical talent across therapy and home health services.
  • Foster a collaborative environment that supports employee growth and success.
  • Lead performance management, employee development, orientation, and continuing education.
  • Guide clinicians managing complex patient situations.
  • Partner in developing and managing operational, capital, and personnel budgets.
  • Monitor productivity, staffing, and resource utilization.
  • Oversee billing, reimbursement, and revenue cycle processes.
  • Identify operational efficiencies while maintaining quality patient care.
  • Identify opportunities to expand services, improve patient access, and grow market presence.
  • Lead development of new programs and business initiatives.
  • Create strategies to increase revenue, improve operational effectiveness, and strengthen long-term sustainability.
  • Embrace and lead change and innovation.
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