Health System Specialist - Activations Coordinator

Veterans Health Administration • Augusta, ME

21d • Hybrid

About The Position

The Health System Specialist (Activations Coordinator) works in the Executive Director service at the VA Maine Healthcare System in Augusta, Maine, providing project guidance for the VISN 1 VA Healthcare System. The position is responsible for executing, planning, and implementing healthcare-system-wide projects from inception through closure, including scoping, planning, launching, monitoring, controlling, and closing projects.

The incumbent develops business cases and project governance structures; oversees project status and reporting; manages resources and budgets; identifies and resolves risks; and delivers project health and performance dashboards with outcome metrics. The role also builds and leads interdisciplinary and cross-functional teams, facilitates regular meetings, maintains project risk and issue logs, and documents lessons learned. It provides in-depth analysis, best-practice models, and quality project techniques, and plans program strategies, monitors performance, develops initiatives, and writes directives for system-wide implementation. The specialist interprets laws, regulations, policies, and guidelines governing healthcare delivery.

Potential projects may involve priorities at the VISN or national level, including access, patient flow, admissions, discharges and transfers, registration, enrollment, eligibility, outpatient scheduling, self-service applications, preregistration, Veterans Identification Cards, human resources, Compensation and Pension examinations, beneficiary travel, timeliness, efficiencies, and cost effectiveness. Other projects may be assigned by executive leadership, including ad hoc work involving VISN and VA Central Office.

This is a full-time position with a Monday–Friday schedule of 7:00 a.m. to 3:30 p.m. Telework may be authorized; eligibility will be discussed during the interview. The position is not virtual. The incumbent may need to travel to other VA campuses and community-based outpatient clinics, work at any VISN 1 Healthcare System campus as needed, and occasionally work evenings or weekends or travel overnight to meetings and conferences. The work is primarily sedentary, though some walking, standing, carrying light items, driving, or travel may be required. The incumbent must be able to work amid conflicting deadlines and shifting priorities.

Requirements

• One year of specialized experience equivalent to at least the GS-11 grade level, involving progressively responsible analytical, administrative, clinical management, or supervisory work in healthcare.
• Experience in a healthcare setting working directly with healthcare system administration and finance services to solve problems supporting policy compliance and program or operational functions.
• Experience involving healthcare delivery system missions, organizations, programs, and requirements; regulatory and credentialing standards; and government-wide, agency, and facility administrative systems such as budget, personnel, and procurement.
• U.S. citizenship.
• Applicants who are current Federal employees and have held a GS grade within the past 52 weeks must meet the GS-12 time-in-grade requirement of 52 weeks at GS-11.
• Completion of all required application steps, including the online assessment.
• Selective Service registration for males born after December 31, 1959.
• Successful completion of a background/security investigation and online onboarding requirements.
• Participation in the VA seasonal influenza vaccination program.
• Ability to work amid conflicting deadlines and shifting priorities.
• May be required to work evenings and weekends and perform infrequent overnight travel.
• A one-year probationary period or two-year trial period is required, as applicable.

Responsibilities

• Manage end-to-end project delivery from inception through closure, including scoping, planning, launching, monitoring, controlling, and closing.
• Develop project business cases and governance structures.
• Oversee project status and prepare status reports.
• Develop and execute resource management plans.
• Monitor projects to keep them within budget and identified standards.
• Identify and resolve risks, escalating them through appropriate channels when required.
• Deliver timely project health and performance dashboards, including performance and outcome metrics.
• Create, maintain, and communicate project risk and issue logs.
• Build and lead interdisciplinary and cross-functional project teams.
• Establish and facilitate regular project team meetings.
• Document and file project-level lessons learned.
• Provide in-depth analysis, best-practice models, and creative quality project techniques.
• Plan program strategies, monitor performance, develop initiatives, and write directives for healthcare-system-wide implementation.
• Interpret laws, regulations, policies, and guidelines governing healthcare delivery.
• Undertake VISN-level, national-level, and ad hoc projects assigned by executive leadership.

Benefits

• The federal employee benefits package provides employees and their families access to a range of benefits; specific benefits depend on position type and eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed