Health System Specialist

Military Treatment Facilities under DHA • Naval Air Station Oceana, VA

11h • Onsite

About The Position

This position is located at the Medical Treatment Facility Oceana in Virginia Beach, Virginia, under the Directorate of Branch Clinics. The incumbent will also travel to Dam Neck Clinic and Tricare Prime Clinic Virginia Beach. Office space is provided for daily tasks. The stated working hours are 0700–1530 or 0730–1600. This is a Direct Hire Solicitation and a mission-essential position.

The Health System Specialist supports clinic operations in patient administration, referral management, access to care, clinical practice management, appointment scheduling, provider template utilization, empanelment, workload, productivity, and operational performance. The position assists the OIC, Clinic Nurse Managers, providers, and clinic administrative personnel in applying DHA, MTF, and Branch Clinic policies, procedures, and business operations standards.

The specialist develops reports, dashboards, briefing materials, workload analyses, access-to-care reports, provider template utilization analyses, and other decision-support products. The position implements and monitors administrative processes, internal controls, and local operating procedures; uses DHA-approved clinical, financial, workload, scheduling, and health information systems to collect, analyze, validate, and report operational data; and monitors operational measures to recommend improvements to clinic operations and patient care delivery.

The incumbent monitors applicable licensure, certification, credentialing, and readiness information, coordinating with responsible offices and clinic leadership to address concerns. The specialist coordinates implementation of approved DHA, MTF, and Branch Clinic initiatives involving automated health information systems, access-to-care standards, scheduling optimization, provider template management, and clinical business operations. The position also serves as a technical resource and assists with training and orientation related to clinic business operations.

Requirements

• One year of specialized experience performing a variety of clerical, administrative, and technical duties in support of healthcare delivery systems or programs in a Medical Treatment Facility, and using automated accounting and record-keeping systems to generate reports on healthcare data services; or qualifying graduate education, or an eligible combination of education and experience.
• Applicants must be U.S. citizens.
• Must be able to obtain and maintain eligibility for a Secret security clearance or access for the duration of employment; a background investigation and credit check are required.
• Must be screened for and obtain required immunizations or vaccinations unless exempted by a licensed physician.
• Must be able to travel to Dam Neck Clinic and Tricare Prime Clinic Virginia Beach.
• Appointment may be subject to a suitability or fitness determination based on a background investigation.
• A one-year probationary period is required.
• Direct deposit of pay is required.

Responsibilities

• Support clinic operations in patient administration, referral management, access to care, and clinical practice management.
• Support appointment scheduling, provider template utilization, empanelment, workload, productivity, and operational performance.
• Assist the OIC, Clinic Nurse Managers, providers, and clinic administrative personnel with applying DHA, MTF, and Branch Clinic policies, procedures, and business operations standards.
• Develop recurring and ad hoc reports, dashboards, briefing materials, workload analyses, access-to-care reports, provider template utilization analyses, and other decision-support products.
• Implement and monitor administrative processes, internal controls, and local operating procedures that support accountability, effective resource use, and efficient clinic operations.
• Use DHA-approved clinical, financial, workload, scheduling, and health information systems to collect, analyze, validate, and report operational data.
• Monitor access-to-care, workload, productivity, and resource-utilization measures and develop recommendations to improve clinic operations and patient care delivery.
• Monitor applicable licensure, certification, credentialing, and readiness information to identify administrative issues affecting provider availability or clinic operations.
• Coordinate with responsible offices and clinic leadership to address identified administrative concerns.
• Coordinate implementation of approved DHA, MTF, and Branch Clinic initiatives related to automated health information systems, access-to-care standards, scheduling optimization, provider template management, and clinical business operations.
• Serve as a technical resource for healthcare business operations, access-to-care practices, provider template management, empanelment, scheduling, workload reporting, performance measures, and business-planning processes.
• Identify clinic business operations training needs and assist in coordinating education and orientation related to access-to-care standards, scheduling practices, health information system functionality, provider template management, performance reporting, and other assigned initiatives.

Benefits

• The job posting states that federal employees and their families have access to a comprehensive range of federal benefits; specific benefits are not listed.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Ph.D. or professional degree