OPS HEALTH SUPPORT SPECIALIST - 64853194

State of Florida • Fort Myers, FL

3d • $17 - $18 • Hybrid

About The Position

This is a part-time Other Personnel Service (OPS) Health Support Specialist position working with the Department of Health in Lee County. Complies with all WIC and DOH policies, operating procedures and directives, in accordance with DHM 150-24. This employee is required to have annual assessment for TB, which may include a tuberculin skin test. This employee is at risk for exposure to blood-borne pathogens. Employee will be immunized in accordance with State Health Program Office Immunization Recommendations for Health Care Workers or employee provides proof of immunity for recommended requirements. Travel to all sites may be involved in the performance of duties. This position may serve clients that speak only Spanish, Creole or other languages. It may require performance of interpreter duties, if bi-lingual, or implementation of the Department’s Limited English Proficiency Plan.

Requirements

• Knowledge of principles, practices & procedures
• Knowledge of correct spelling, punctuation & grammar usage
• Knowledge and experience performing anthropometrics.
• Knowledge of standard business formats & styles for letters & business forms
• Skill in operating a personal computer
• Ability to operate general office equipment
• Ability to follow office procedures & practices
• Ability to organize & maintain filing systems
• Ability to handle telephone calls in a courteous & effective manner
• Ability to plan, organize & coordinate work assignments & communicate effectively verbally & in writing
• Ability to establish & maintain effective working relationship with others
• Ability to understand, interpret & apply applicable rules, regulations, policies & procedures
• Ability to prioritize individual workload
• Ability to frequently bend, kneel, reach, and sit or stand for long periods of time
• Ability to lift and carry up to 50 pounds as needed
• Ability to frequently use telephone, computer, copier and small hand tools, i.e.; stapler, scissors, etc.
• Ability to work with occasional loud noises
• Ability to locate information that is listed alphabetically & numerically
• Ability to follow instructions
• Ability to review data for accuracy & completeness
• Ability to work independently or with minimal supervision
• Ability to perform mathematical calculations.
• Possess a valid driver’s license and have a reliable motor vehicle to carry out these duties.
• Ability to handle telephone calls in a courteous and effective manner.
• All Florida Department of Health positions require the incumbent to be able to learn and communicate effectively, orally and in writing, in English.

Nice To Haves

• Bi-lingual (Spanish, Creole or other languages) may be required for interpreter duties.

Responsibilities

• Collects and records medical data (height/length, weight and hemoglobin levels) of WIC clients in accordance with DHM 150-24.
• Transcribes all medical data to the FL-WiSE system.
• Completes the Lab/Anthro screen with proper measurement conversions for women, infants and children.
• Reviews client’s immunization records and documents information in the Immunization/Blood work screen of the FL-WiSE system in accordance with DHM 150-24 and manuals.
• Calibrates anthropometric equipment per DHM 150-24 manual, when needed.
• Properly maintains bio-hazardous materials according to FDOH and CHD requirements.
• Follows FDOH and Lee CHD policies regarding prevention of blood borne pathogen transmission.
• Cleans electric breast pumps returned to the site per department policy.
• Operates the FL-WiSE computer terminals/scanners/signature pads/card readers/pin pads: interviews participants for demographics, WIC income eligibility and immunizations; issues benefits, special formula and EBT cards.
• Instructs participants on redemption procedures, rights and obligations, program procedures, vendor/participant concerns.
• Provides interactive newsletter contact and voter registration compliance.
• Responsible for security, inventory, storage and accurate completion of special formula, EBT card issuance log and supply orders.
• Participates in end of the month inventory.
• Completes precertification screen for anyone walking in and requesting a WIC appointment.
• Adheres to all WIC regulations, policies and procedures set forth in DOH 150-24, and other guides and manuals designated for the position.
• Documents responses to intake nutrition history in the FL-WiSE System.
• Answers telephone to schedule appointments in the FL-Wise System, provide information, or forward calls.
• Provide information to the public regarding the WIC Program, classes and/or other program events.
• Provide information on community assistance agencies.
• Completes weekly call backs as directed.
• Protect, promote and support breastfeeding.
• Refer client to appropriate site for breastfeeding information, concerns and/or breast pump loan.
• Work Breastfeeding Report as directed by supervisor.
• Meets deadline for submission of EAR’S, timesheets, mileage vouchers, and other items requested.
• Attends staff meetings and in-service training programs.
• Participated in on-going nutrition educator activities with local agency.
• Performs related duties as required by supervisor.

Benefits

• State of Florida 401(a) FICA Alternative Plan (mandatory)
• Participation in state group insurance (upon meeting eligibility requirements. Consult with People First and/or the serving HR office)
• Workers’ Compensation (mandatory, if needed)
• Reemployment Assistance (Unemployment Compensation) (mandatory, if needed)
• Deferred Compensation (voluntary)
• Employee Assistance Program (voluntary)

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed