HEALTH SUPPORT SPECIALIST - 64036830

State of Florida

4d • Onsite

About The Position

This position is based at Clewiston and reports to the Community Health Workers Supervisor III. The primary responsibilities include determining eligibility and enrolling clients in the WIC Program, completing duties necessary for WIC certification and EBT card issuance, obtaining anthropometric measurements and hemoglobin testing, transcribing medical data, and maintaining a clean and safe work environment. The role also involves assisting nutrition staff, referring clients to community resources, assisting with vendor management, and accurately completing client records and timekeeping. Required training includes FL WISE Competency exam, Breastfeeding Training Level one, and Nutrition Life Cycle Certification.

Requirements

• Knowledge of principles, practices & procedures
• Knowledge of correct spelling, punctuation & grammar usage
• Knowledge and experience performing anthropometrics.
• Knowledge of standard business formats & styles for letters & business forms
• Skill in operating a personal computer
• Ability to operate general office equipment
• Ability to follow office procedures & practices
• Ability to organize & maintain filing systems
• Ability to handle telephone calls in a courteous & effective manner
• Ability to plan, organize & coordinate work assignments & communicate effectively verbally & in writing
• Ability to establish & maintain effective working relationship with others
• Ability to understand, interpret & apply applicable rules, regulations, policies & procedures
• Ability to prioritize individual workload
• Ability to frequently bend, kneel, reach, and sit or stand for long periods of time
• Ability to lift and carry up to 30 pounds as needed
• Ability to frequently use telephone, computer, copier and small hand tools, i.e.; stapler, scissors, etc.
• Ability to work with occasional loud noises
• Ability to locate information that is alphabetically & numerically
• Ability to follow instructions
• Ability to review data for accuracy & completeness
• Ability to work independently or with minimal supervision
• Ability to perform mathematical calculations.
• Ability to frequently bend, kneel, reach and sit for long periods of time
• Ability to work with pediatric patients
• Ability to work indoors with occasional temperature changes
• Must possess a valid Florida Driver License.
• Ability to perform hemoglobin testing (training provided) on clients is required.
• Must be willing to work at other WIC satellite clinics as needed.
• Must be willing to work during or beyond normal work hours or days in the event of an emergency.
• Must be able to learn and communicate effectively, orally and in writing, in English.

Nice To Haves

• Work experience in a WIC office is preferred.

Responsibilities

• Determines eligibility and enrolls clients in the WIC Program in accordance with established procedures.
• Completes duties necessary for WIC certification including assessing financial eligibility, completing WIC certification screens, establishing and maintaining WIC electronic records, offering voter registration forms, transferring clients, and terminating participants.
• Completes duties necessary for WIC EBT card issuance, including instructing participants on proper use.
• Issues WIC identification cards, schedules appointments, makes phone calls to clients, and assists with maintaining inventories of EBT cards, formula, and breast pumps.
• Obtains anthropometric measurements of WIC clients in accordance with accepted policy and procedures.
• Performs finger stick and/or other methods used to obtain hemoglobin on WIC clients, as per state requirements.
• Transcribes all medical data to WIC FL-WiSE system.
• Properly disposes of all contaminated or potentially contaminated materials, cleans up work-area, and keeps area clean/disinfected between clients.
• Follows most recent DOH/CHD management policies regarding prevention of HIV transmission.
• Assists nutrition staff in obtaining diet histories and nutrition education activities, which can include distribution and proper documentation of information to clients, assisting in the preparation of educational materials, and promoting breastfeeding.
• Assists in the proper sanitation and cleaning of medical grade breast pumps.
• Refers WIC clients to other community resources and assistance programs.
• Assists vendor manager with vendor management activities.
• Accurately completes all client records, HMS, EARS, People First time and leave records, etc., by required deadlines.
• Attends and participates in staff meetings, in-service training, and other professional and staff developmental activities.
• Completes required training: FL WISE Competency exam within 120 days of hire, Breastfeeding Training Level one within 3 months of hire, and Nutrition Life Cycle Certification within 6 months of hire.
• Performs other duties as assigned.

Benefits

• Annual and Sick Leave benefits
• Nine paid holidays and one Personal Holiday each year
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options
• Retirement plan options, including employer contributions
• Flexible Spending Accounts
• Tuition waivers

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed