HEALTH SERVICES SUPERVISOR - SES - 64000393

State of Florida • Fort Myers, FL

7d • $59,000 - $60,000 • Onsite

About The Position

The Health Services Supervisor is a full-time Select Exempt Services (SES) position with the Florida Department of Health in Lee County, based in Fort Myers. The position plans, monitors, and evaluates public health HIV/AIDS program activities across Area 8: Charlotte, Collier, DeSoto, Glades, Hendry, Lee, and Sarasota Counties. Program areas include HIV/AIDS surveillance and patient care, counseling and testing, and community and county health department HIV prevention and education. The supervisor serves as a liaison between the Department of Health Central Office HIV Section and the counties, and provides technical assistance and guidance to county health departments, the Lead Agency for HIV, community-based organizations, providers, and the regional HIV/AIDS consortium.

The role spends most of its time supervising employees, including planning and directing work, communicating with and training staff, evaluating performance, maintaining schedules and timesheets, and exercising or recommending personnel actions. It also coordinates program development, community partnerships, contracts, legal and legislative activities, budgets and grants, quality improvement, HIV/AIDS patient-care and prevention data, prevention training, testing-site registration, and regional surveillance. The position is responsible for designated HIV/AIDS and surveillance information and for keys to department secure areas. Other duties may be assigned as needed.

The incumbent must comply with applicable program standards, protect the accuracy, integrity, security, and privacy of client, employee, and program information, and receive immunizations in accordance with State Health Program Office recommendations for health care workers. Emergency duty may be required before, during, or beyond normal work hours or days.

Requirements

• Valid driver's license and access to a motor vehicle to perform duties.
• Experience in HIV/AIDS prevention and patient care.
• Experience with public speaking and/or data presentation.
• HIV linkage-to-care experience.
• Knowledge of principles, practices, and procedures.
• Knowledge and experience working with HIV/AIDS prevention and patient-care programs funded through HRSA and the CDC.
• Experience collecting and analyzing data and using data to guide decision-making.
• Experience coordinating prevention and patient-care services with diverse groups, preferably serving people affected by HIV/AIDS.
• Excellent verbal and written communication skills.
• Experience working with consortia or coalitions.
• Experience using automated computer systems and software to meet job expectations.
• Experience developing and implementing quality-improvement initiatives and program evaluation.
• Skill operating a personal computer and ability to operate general office equipment.
• Ability to follow office procedures and practices and handle telephone calls courteously and effectively.
• Ability to plan, organize, and coordinate work assignments and communicate effectively verbally and in writing.
• Ability to establish and maintain effective working relationships.
• Ability to understand, interpret, and apply applicable rules, regulations, policies, and procedures.
• Ability to prioritize workload, supervise, follow instructions, and work independently or with minimal supervision.
• Ability to frequently bend, kneel, reach, and sit or stand for long periods; lift and carry up to 50 pounds as needed; and use a telephone, computer, copier, and small hand tools frequently.
• Ability to work with occasional loud noises.
• Ability to learn and communicate effectively in English, orally and in writing.
• Successful completion of required security background check and, where applicable, drug screening; participation in direct deposit.

Responsibilities

• Plan, monitor, and evaluate public health HIV/AIDS program activities across Area 8 counties, including surveillance, patient care, counseling and testing, prevention, and education.
• Supervise employees by planning and directing work; communicating, motivating, training, and evaluating staff; setting performance expectations; conducting regular performance discussions and reviews; managing schedules and timesheets; and taking or recommending personnel actions.
• Assist with program goals, objectives, priorities, needs assessments, and quality assurance measures based on community needs and service gaps.
• Coordinate HIV program planning and activities with the Lead Agency for HIV, the regional HIV/AIDS consortium, disease control programs, county health departments, and community partners.
• Respond to or coordinate responses to requests for reports, publications, information, supplies, proposals, and budget information; ensure timely reporting to the DOH Central Office HIV Section.
• Coordinate special HIV events and establish regular communication with the Lead Agency and county health department HIV/AIDS program staff.
• Participate in monthly HAPC conference calls and statewide meetings, and distribute information, grant opportunities, and policy statements to county health departments and community-based organizations.
• Represent the department at regional and county HIV-related planning meetings and groups, and maintain effective communications with relevant agencies, providers, and community organizations.
• Monitor legislation, activities, trends, and funding sources related to HIV care, and advise on effective use of available resources.
• Coordinate oversight of HIV/AIDS contracts, MOAs, and MOUs with regional and local contract managers.
• Coordinate regional HIV/AIDS patient-care activities in accordance with applicable policies, procedures, manuals, statutes, administrative codes, federal legislation, and technical assistance guidelines; provide community guidance on confidentiality, testing, need-to-know, and disease reporting.
• Maintain knowledge of local HIV/AIDS funding and work with county health department business managers on expenses and spending plans.
• Assist with scheduling quality-improvement site visits, participate in improvement activities, follow up on recommendations, and ensure the Ryan White Part B fiscal agent maintains a quality and process-improvement process.
• Manage HIV/AIDS patient-care and prevention data: collect, verify, evaluate, analyze, organize, and report data; assess trends, service effectiveness, and cost efficiency; and recommend improvements.
• Coordinate regional HIV prevention activities with county HIV Prevention Training Consultants and the regional Minority AIDS Coordinator; ensure relevant training courses are available, monitor trainers, provide technical assistance, and ensure condom distribution throughout the region.
• Register new HIV test sites and ensure re-registration compliance; monitor counseling and testing MOAs and provide technical assistance to testing sites.
• Coordinate regional HIV surveillance activities with HIV Surveillance Officers and ensure surveillance grant objectives are met.
• Serve as Information Custodian for the HIV/AIDS and surveillance information set and perform related duties defined in DOH 50-10.
• Serve as Key Custodian for HIV/AIDS department secure areas at the JPD location and perform related duties defined in DOH 50-10.
• Perform other duties as needed.

Benefits

• Annual and sick leave
• Nine paid holidays and one personal holiday each year
• State group insurance coverage options, including health, life, dental, vision, and supplemental insurance
• Retirement plan options, including employer contributions
• Flexible Spending Accounts
• Tuition waivers

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed