Health Services Coordinator

MBK Senior Living•Modesto, CA

About The Position

The Health Services Coordinator serves on the health services team and supports the department’s overall operations through administrative and clinical functions as directed by the Director of Health Services (DHS). The role preserves residents’ dignity and promotes independence by providing care and services in accordance with individual service plans, MBK policies and procedures, and applicable regulations. The coordinator conducts resident assessments, drafts and updates Individualized Service Plans, supports continuity of care, and helps train team members on resident care topics. The role also performs basic nursing functions, supports medication administration and medication coordination, monitors residents’ health, maintains care-supply inventory, and helps ensure a safe environment. The coordinator may serve as a medication technician and provide coverage for departmental duties as needed. This position pays $34.00–$35.00 per hour and is scheduled Sunday through Tuesday, 9:00 a.m. to 5:30 p.m. The role requires an active RN, LVN, or LPN license and at least two years of related experience in a similar healthcare environment. The employee must be able to work a flexible schedule opposite the DHS, including weekends and holidays, and meet the described mobility and lifting requirements.

Requirements

  • Active RN, LVN, or LPN license in good standing; maintain the license, including completing continuing education units and renewing it on time.
  • At least 2 years of prior related work experience in a similar healthcare environment.
  • Complete required background clearances and health screening, and provide a negative TB test result within 7 days of employment; the test must be from within the last 6 months.
  • Valid state driver’s license and valid insurance, or a reliable method of transportation.
  • Competent, current technical and computer skills, including familiarity with Microsoft Office Suite (Word, Excel, Outlook, etc.) and office equipment.
  • Ability to speak, write, and read English, with excellent communication skills.
  • Ability to make sound independent decisions when circumstances warrant and remain calm during stressful or emergency situations.
  • Ability to deal tactfully and professionally with personnel, residents, family members, and guests.
  • Strong organizational, problem-solving, and time-management skills.
  • Ability to maintain a neat, organized work environment that supports safe coordination of resident care.
  • Ability to work a flexible schedule opposite the Director of Health Services, including weekends and holidays.
  • Ability to walk, bend, kneel, squat, pull, reach overhead, and perform repetitive motions; move intermittently throughout the workday, in the community, and between neighborhoods.
  • Ability to lift and carry up to 50 pounds and push up to 250 pounds as necessary.
  • Ability to assist with residents’ physical movement during routine transfers or emergencies.

Responsibilities

  • Conduct and coordinate assessments and evaluations of potential residents and make admission recommendations in accordance with applicable rules, regulations, and community policies and procedures.
  • Draft initial Individualized Service Plans (ISPs) and update them as needed.
  • Review service plans with responsible parties and the Executive Director as requested by the DHS.
  • Ensure continuity of assisted living residents’ total care regimen.
  • Under the DHS’s direction, provide training and education on medication delivery, treatments, safety protocols, emergency procedures, recordkeeping, and state requirements.
  • Complete assigned duties and required documentation accurately and on time.
  • Serve as a medication technician when needed.
  • Provide departmental coverage during absences, by helping find coverage or personally completing duties.
  • Check vital signs as directed and monitor for signs of improving or deteriorating health.
  • Perform basic nursing functions, including treatments, medication delivery, and managing resident emergencies; help ensure residents are comfortable, well-fed, and hydrated.
  • Maintain adequate inventory of resident care supplies and minimize waste of supplies and equipment.
  • Coordinate prescription orders with doctors’ offices and manage pharmacy medication delivery, central storage, tracking, and delivery; ensure Medication Administration Records are completed according to company policy and state regulations.
  • Support community marketing through positive interactions and act as a liaison among the community, families, and outside health service providers.
  • Maintain a safe and secure environment for staff, residents, and guests in accordance with established standards, policies, and procedures.
  • Comply with federal, state, and local regulations and company policies and procedures.
  • Promote teamwork and open communication in accordance with MBK principles and core values.
  • Perform other duties or special projects as assigned or requested by the supervisor or Executive Director.

Benefits

  • Competitive salaries.
  • Leadership development, live in-person training, virtual training, and individual and group trainings.
  • 401(k) retirement plan with company match up to 4%.
  • Employee Assistance Program (EAP) for employees and household members.
  • Financial and legal services.
  • Educational loan assistance and scholarships.
  • Team member discount programs.
  • Resources supporting physical, emotional, and financial wellness.
  • Free meal per shift.
  • For full-time team members: comprehensive medical, dental, and vision coverage, with multiple medical plan options including an HSA-eligible plan with company contributions.
  • For full-time team members: healthcare and dependent-care flexible spending accounts.
  • For full-time team members: commuter benefits.
  • For full-time team members: company-paid life insurance and Accidental Death & Dismemberment (AD&D) coverage.
  • For full-time team members: disability benefits where applicable and subject to state-specific programs and eligibility requirements.
  • For full-time team members: voluntary accident, critical illness, and hospital indemnity insurance.
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