Health Services Coordinator

Touchmark • Fargo, ND

18h

About The Position

Touchmark at Harwood Groves is seeking a Health Services Coordinator - Scheduler to support its retirement community and Health Services team. The role is responsible for creating the Health Services schedule and resolving scheduling issues, including call-ins and finding replacements to cover shifts. The coordinator attends scheduled in-services and staff meetings and assists with recruiting Health Services team members, including Caregivers, Medication Aides, and Certified Nursing Assistants.

The regular schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m. The position also has rotating on-call duties and may require weekend, evening, and night hours as needed. The ideal candidate is compassionate, committed to Touchmark’s values, organized, adaptable, and interested in caring for older adults in a geriatric environment.

Requirements

• High school diploma or equivalent.
• Strong critical-thinking skills.
• Ability to work in a busy environment with frequent changes and interruptions.
• Ability to manage multiple, sometimes competing, deadlines and work under pressure.
• Excellent computer skills, including MS Office, MS Excel, and Outlook.
• Willingness to obtain CPR/First Aid certification or provide current certification.
• Genuine interest in caring for elderly residents and working in a geriatric environment.
• Willingness to continue learning and improving skills, and commitment to confidentiality.
• Ability to maintain patient and tactful composure when dealing with residents, family members, staff members, and visitors.
• Commitment to Touchmark’s values of excellence, teamwork, hospitality, integrity, and compassion, and desire to model these values and encourage others to be allies, friends, and givers.

Nice To Haves

• Prior administrative experience is preferred.
• Medication Aide experience is encouraged but not required.

Responsibilities

• Create the Health Services schedule.
• Handle Health Services scheduling issues, including call-ins and finding replacements for shift coverage.
• Attend scheduled in-services and staff meetings.
• Assist with recruiting Health Services team members, including Caregivers, Medication Aides, and Certified Nursing Assistants.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED