Health Services Coordinator

Elevation Senior Services•Thornton, CO

1d•$30 - $36•Onsite

About The Position

The Health Services Coordinator (HSC) provides quality resident care by ensuring residents’ safety and physical, emotional, spiritual, and medical needs are met. The HSC selects, leads, and trains staff authorized to provide care and administer medications under applicable state requirements, and works directly with the Health Services Director (HSD) to ensure compliance with state and federal regulations and care standards. The role provides customer service to residents, families, staff, visitors, and vendors and is expected to exemplify the community’s mission and core values. The HSC provides general oversight of direct care staff and may supervise the Health Services department when requested by the HSD or when the HSD is absent. The position is part-time and located at Bethesda Gardens Thornton in Thornton, Colorado.

Requirements

Current RN, LPN, or LVN license in accordance with state guidelines.
Proven, positive leadership experience in a senior living care environment.
Excellent communication and interpersonal skills.
Ability to work in a stressful, sometimes demanding environment.
Knowledge of state and federal regulations for assisted living and independent living facilities.
Ability to teach and train resident-care staff.
Ability to schedule staff and cover shifts as needed.
Ability to lead others and foster an environment receptive to change and improvement in resident-care quality.
Excellent time-management and prioritization skills.
Ability to involve care staff in problem-solving and facilitate a proactive approach to challenging resident behavior.
Current driver’s license and compliance with the employer’s Auto Policy.
Demonstrated servant-hearted attitude and adherence to the organization’s mission statement.
Ability to participate in safety and risk-management activities and communicate work-environment concerns to the appropriate supervisor.
Ability to perform some strenuous physical work, including lifting, pushing, or pulling up to 100 pounds occasionally with assistance and/or up to 50 pounds frequently.
Ability to assist residents using wheelchairs or walkers.
Ability to bend, stoop, reach, walk frequently inside and outside the community, and use a keyboard.

Responsibilities

Assess prospective and current residents to determine appropriate placement for their level of care.
Develop care plans and meet with residents and/or family members to discuss plans of care.
Support the HSD in recruiting, screening, and selecting care staff.
Ensure staffing is adequate to provide a high standard of care.
Lead care staff by setting performance expectations and following up to ensure they are met.
Participate in staff performance appraisals and review staff strengths, goals, and areas for improvement.
Train staff on teamwork, technical and medical issues, and changes in residents’ levels of care.
Maintain knowledge of and implement policies and procedures that comply with state and federal regulations.
Oversee medication preparation and administration in accordance with infection-control and safety policies.
Ensure resident-chart documentation is timely, legible, neat, and accurate.
Receive physician orders and maintain the medication administration record (MAR) according to community policies.
Process physician orders, new admissions, and discharges according to community policies.
Make daily rounds to check resident safety and ensure needs are met.
Monitor vital signs and ensure documentation follows physician orders.
Assess and document residents’ medical conditions following unusual occurrences.
Check the medication cart daily and destroy and log expired, discontinued, or unused medications according to policy.
Monitor and assist with residents’ personal care, including bathing, dressing, oral hygiene, toileting, grooming, ambulating, and transferring.
Communicate openly with the HSD about problems, concerns, and positive information to support a positive team environment.
Maintain positive, informative relationships with residents and families and answer questions about resident care.
Protect residents’ confidentiality and rights.
Represent the community in marketing and provide tours to prospective residents.
Participate in emergency drills and actual emergency procedures.
Maintain a professional demeanor and promote a positive, nurturing environment and customer-service culture.
Assist the HSD with planning and managing the budget and ensure supplies, staff, and equipment meet budgeted allocations.
Work with the HSD during meetings with state regulatory agencies and assist with plans of correction for clinical deficiencies as needed.
Assist the HSD with on-call responsibilities.
Answer telephone calls promptly and professionally, addressing callers’ needs or referring them to the appropriate person.
Assist other resident-care staff as needed.
Ensure daily meal-service coverage by communicating with Culinary Services or dining staff, taking resident meal orders, providing requested drink refills, and assisting with dining-room cleaning, resetting, and preparation between meals.
Perform other duties and projects as assigned.