Health Services Assistant
About The Position
The Pennsylvania State University, Center for Counseling and Psychological Services (CAPS), University Park, has an opening for a Health Services Assistant starting November 2, 2026. The Health Services Assistant is often the first point of contact for our student clients, visitors, and campus partners. In this important role, you will help create a positive and welcoming experience while providing administrative support in a busy counseling office environment. CAPS is seeking someone who enjoys helping others, thrives in a collaborative setting, and communicates effectively. The ideal candidate is detail-oriented, experienced in maintaining confidentiality and handling sensitive information, and eager to learn new technologies that support student clients' care. This full-time position is based in the Student Health Center and follows a Monday through Friday schedule from 8:00 a.m. to 5:00 p.m., with a one-hour lunch break. This is a full-time, year-round position (100% FTE) that may be filled at either the Support or Intermediate Level, depending on the successful candidate's qualifications and experience.
Requirements
- General Equivalency Diploma (GED) or High School (HS)
- 2+ years of relevant experience; Relevant education accepted in lieu of experience (if filled as Intermediate Support)
- No prior relevant work experience required (if filled as Support)
- PA State Police Criminal Background Check
- PA Child Abuse History Clearance Form
- Federal (FBI) Fingerprint Criminal Background Check
- Authorized to work in the U.S.
Nice To Haves
- Electronic medical record (EMR) systems
- SAP Concur
- Travel
- 25Live room scheduling
- Purchasing card (P-card) expense reporting
- PSUbuy Purchasing processes (including ordering with tax exempt status)
- Coordinating and placing catering orders for meetings
Responsibilities
- Answering and directing calls
- Welcoming student clients and visitors
- Scheduling appointments
- Maintaining records
- Managing office communications
- Assisting with a variety of administrative functions
Benefits
- Comprehensive medical coverage
- Dental coverage
- Vision coverage
- Robust retirement plans
- Substantial paid time off (holidays, vacation, sick time)
- 75% tuition discount for employees, eligible spouses, and children
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
