Health Service Administrator

NaphCare•Newcastle, WY

3d•Onsite

About The Position

NaphCare is hiring an experienced Health Services Administrator (HSA) for the Wyoming Department of Corrections Medium Correctional Facility in Torrington, Wyoming. The HSA directs the business and operational functions of the facility’s medical units, working alongside correctional officers and medical professionals to ensure effective operations and adherence to NaphCare policies, guidelines, and expectations. The role oversees financial management, regulatory compliance, staff supervision, and efforts to optimize patient care while protecting the rights, dignity, and health of residents. The HSA oversees clinical operations across medical, mental health, dental, and allied health services; manages nursing services and staff; handles administrative and financial planning; and monitors clinical quality and compliance with correctional healthcare standards and requirements.

Requirements

Hold a current, unrestricted Registered Nurse license in the State of Wyoming.
Be able to obtain AHA-required BLS CPR certification.
Have two years of experience in health services administration related to comprehensive medical, dental, and mental healthcare services in a correctional healthcare or acute care setting.
Be able to manage budgets, analyze contracts, and manage complex staffing matrices across medical and mental health teams.
Have proficiency in medical software, electronic health record systems, and financial software.
Have excellent communication skills and proven experience leading, managing, and coaching medical staff through complex human resources issues and challenges.
Know nursing practice principles and techniques, occupational health and safety standards, infectious disease management, applicable healthcare laws and regulations, and procedures for direct healthcare services.
Be able to interact effectively with patients from diverse backgrounds, including people with mental health or substance abuse issues.
Maintain confidentiality of proprietary and confidential information, demonstrate integrity and professionalism, adhere to a Code of Conduct, and comply with facility correctional healthcare policies, procedures, and legal requirements.
Pass the facility’s criminal background check and drug screening.
Be able to stand for long periods; lift and move patients weighing up to 50 pounds; bend, squat, reach, push, pull, walk significant distances, and perform physically demanding tasks such as CPR while maintaining balance and endurance throughout a shift.

Responsibilities

Provide daily oversight of clinical operations across medical, mental health, dental, and allied health services for residents.
Make clinical rounds, manage nursing services, and ensure nursing staff are responsive to patients.
Supervise, coach, and troubleshoot with staff to support the team and foster a cohesive work environment.
Hire, train, schedule, and evaluate staff, including nurses and administrative personnel.
Perform administrative duties, including scheduling, record-keeping, budgeting, financial reporting, planning, forecasting, and developing corrective action plans to meet contractual obligations.
Set and monitor clinical quality standards and expectations through a clinical performance and review process.
Facilitate staff training and development, including coordinating in-service training for jail staff.
Monitor and ensure compliance with NCCHC standards, PREA standards, regulatory requirements, and legally mandated training requirements for nursing services.