Health Service Administrator

Naphcare, Inc.•Newcastle, WY

4d•Onsite

About The Position

NaphCare is hiring an experienced and motivated Health Services Administrator (HSA) for the Wyoming Department of Corrections Medium Correctional Facility in Torrington, Wyoming. The HSA directs the business and operational side of the facility’s medical units, working alongside correctional officers and other medical professionals to ensure operations are well managed and staff meet NaphCare policies, guidelines, and expectations. The HSA is responsible for financial management, regulatory compliance, staff supervision, and optimizing patient care so residents receive quality care that protects their rights, dignity, and health. The role oversees clinical operations across medical, mental health, dental, and allied health services, as well as administrative and staffing functions.

Requirements

Current, unrestricted Registered Nurse license in the state.
Ability to obtain AHA-required BLS CPR certification.
Two years of experience in health services administration related to comprehensive medical, dental, and mental healthcare services in a correctional healthcare or acute care setting.
Ability to manage budgets, analyze contracts, and manage complex staffing matrices between medical and mental health teams.
Proficiency with medical software, electronic health records (EHR) systems, and financial software.
Excellent communication skills and proven experience leading, managing, and coaching medical staff through complex human resources issues and challenges.
Knowledge of nursing practice principles and techniques, occupational health and safety standards, infectious disease management, applicable healthcare laws and regulations, and procedures for direct healthcare services.
Ability to interact effectively with patients from diverse backgrounds, including people with mental health or substance abuse issues.
Ability to maintain confidentiality of proprietary and confidential information, demonstrate integrity and professionalism, adhere to a Code of Conduct, and comply with facility correctional healthcare policies, procedures, and legal requirements.
Must pass the facility’s criminal background check and drug screening.
Ability to stand for long periods; lift and move patients up to 50 pounds; bend, squat, reach, push, pull, walk significant distances, and perform physically demanding tasks such as CPR while maintaining balance and endurance throughout a shift.

Responsibilities

Provide daily oversight of clinical operations, including medical, mental health, dental, and allied health services for residents.
Make clinical rounds and manage nursing services, ensuring nursing staff are responsive to patients.
Supervise, coach, and troubleshoot with staff to support the team and create a cohesive work environment.
Hire, train, schedule, and evaluate staff, including nurses and administrative personnel.
Perform administrative duties including scheduling, record-keeping, budgeting, financial reporting, planning, forecasting, and developing corrective action plans to meet contractual obligations.
Set and monitor clinical quality standards and expectations through a clinical performance and review process.
Facilitate staff training and development, including coordinating in-service training for jail staff.
Monitor and ensure compliance with NCCHC and PREA standards, regulatory requirements, and legally mandated training requirements for nursing services.