Health, Safety, and Security Manager

Ashley Furniture Industries•Memphis, TN

3d•$80,000 - $90,000•Onsite

About The Position

The HSS Manager serves as the on-site subject matter expert and leader for all health, safety, security, and environmental programs at our retail fulfillment center. This role is responsible for developing, implementing, and managing comprehensive safety programs that protect team members, reduce incidents, ensure OSHA compliance, and promote a proactive safety culture. You'll work collaboratively with operations management, HR, and cross-functional teams to identify hazards, mitigate risks, lead incident investigations, deliver training, and drive continuous improvement in safety performance. Success in this role requires strong leadership presence on the floor, data-driven decision-making, and the ability to influence at all levels of the organization.

Requirements

Bachelor's degree in Occupational Safety and Health, Environmental Health and Safety, Industrial Hygiene, or related field required
Equivalent combination of education and experience considered
Minimum 5-7 years of progressive safety management experience in distribution, warehousing, manufacturing, or logistics operations
3+ years in a leadership or site-level HSS management role
Experience in high-volume fulfillment center, e-commerce, or retail distribution environment preferred
Proven track record reducing incident rates and improving safety culture
Experience managing OSHA compliance programs and regulatory inspections
Certified Safety Professional (CSP), Associate Safety Professional (ASP), or equivalent professional safety certification
Current First Aid/CPR/AED certification

Nice To Haves

OSHA 30-Hour General Industry certification
Certified Industrial Hygienist (CIH)
Certified Ergonomics Assessment Specialist (CEAS)
Forklift/PIT trainer certification
HAZWOPER training
Six Sigma or Lean certification

Responsibilities

Develop, implement, and manage comprehensive health and safety programs for the fulfillment center
Lead daily safety walks, audits, and inspections to identify hazards and ensure compliance with safety standards
Establish and maintain safety policies, procedures, and standard operating procedures (SOPs)
Drive continuous improvement in safety metrics including incident rates, near-miss reporting, and leading indicators
Partner with operations leadership to integrate safety into daily production activities and decision-making
Lead safety committees and engage team members in safety initiatives and problem-solving
Ensure full compliance with OSHA regulations, state and local safety requirements, and company safety standards
Manage OSHA recordkeeping including 300 logs, incident reporting, and required postings
Conduct risk assessments and job hazard analyses for all fulfillment center operations
Develop and maintain emergency action plans, evacuation procedures, and crisis response protocols
Serve as primary contact for OSHA inspections, workers' compensation audits, and regulatory visits
Monitor and ensure compliance with environmental health and safety regulations
Lead investigations of workplace injuries, illnesses, near-misses, and property damage incidents
Conduct thorough root cause analysis and develop corrective and preventive actions
Manage workers' compensation claims process and coordinate with HR, medical providers, and insurance carriers
Track injured employees through return-to-work programs and modified duty assignments
Analyze incident trends and develop targeted interventions to prevent recurrence
Prepare incident reports, metrics, and presentations for site and corporate leadership
Design and deliver comprehensive safety training programs for all team members including new hire orientation
Provide specialized training on topics such as forklift operation, powered industrial trucks (PIT), lockout/tagout (LOTO), fall protection, ergonomics, and hazard communication
Develop and maintain training materials, job aids, and visual safety communications
Certify and re-certify team members on required safety competencies and equipment operation
Coach and mentor operations supervisors and managers on safety leadership and accountability
Conduct refresher training and toolbox talks on emerging safety topics
Oversee physical security programs including access control, CCTV monitoring, and visitor management
Develop and implement security policies and procedures to protect people, property, and inventory
Coordinate with corporate security and local law enforcement as needed
Investigate security incidents, thefts, and workplace violence concerns
Manage contractor safety orientation and compliance for vendors and service providers
Develop and maintain emergency response plans for fire, severe weather, medical emergencies, and other crisis situations
Coordinate emergency drills and exercises including evacuation, shelter-in-place, and active threat scenarios
Train and equip emergency response teams including first aid/CPR, AED, fire brigade, and incident command
Ensure emergency equipment (fire extinguishers, AEDs, eyewash stations, first aid supplies) is inspected and maintained
Serve as incident commander during emergency situations
Track, analyze, and report safety metrics including TRIR, DART, severity rates, near-miss frequency, and leading indicators
Develop dashboards and visual management tools to communicate safety performance
Conduct safety performance reviews with operations leadership and recommend improvement actions
Benchmark best practices from other facilities and implement innovative safety solutions
Lead kaizen events and continuous improvement projects focused on safety and risk reduction
Prepare monthly, quarterly, and annual safety reports for site and corporate leadership