Health Records Technician II - ROI Team
About The Position
MU Health Care is seeking a detail-oriented Health Records Technician II to help maintain accurate patient records and facilitate the flow of medical information throughout its hospitals and clinics. The role supports patient care by providing customer service, interpreting and explaining policies and external requirements, and helping ensure medical records meet quality standards. The position is part of the Health Information Services ROI Team at Capital Region Medical Center in Jefferson City, Missouri. The work arrangement is hybrid: remote on Monday and Tuesday and on-site Wednesday through Friday. The schedule is Monday through Friday, 8 a.m. to 5 p.m.
Requirements
- High school diploma or an equivalent combination of education and experience that provides comparable knowledge, skills, and abilities.
- Four years of clerical experience; college or an equivalent degree may be substituted for experience.
- Demonstrated office equipment and computer skills, including proficiency with a 10-key keypad and the ability to type 50 words per minute with 95% accuracy.
- Proficiency with Microsoft Office applications.
- Ability to understand and effectively use Electronic Medical Records applications.
- Ability to work with limited supervision in a fast-paced environment, manage multiple tasks and time efficiently, and independently prioritize duties.
- Ability to provide coverage during short-staffing situations.
- Ability to file using a numeric filing system.
- Intermediate written and verbal communication, analytical, and problem-solving skills.
- Detailed working knowledge of health records and chart organization.
- Detailed knowledge of documentation and privacy regulations.
Nice To Haves
- Three years of experience in a healthcare setting or related field.
- Associate or bachelor's degree in a related field.
- Additional license or certification requirements as determined by the hiring department.
Responsibilities
- Coordinate the flow and sharing of medical records and health information among hospital and clinic departments.
- Interpret and explain policies and external requirements related to chart documentation, privacy, and release of information.
- Inform, educate, and instruct hospital and clinic departments on Health Information Services Department policies and procedures.
- Maintain medical record quality and content through qualitative or quantitative physician documentation review.
- May oversee other Health Record Technicians and assist with staff training.
- Participate in quality record reviews, analyze and research errors, compile data, and generate reports.
- Respond to information requests and serve as a customer service liaison.
- Query multiple electronic systems to locate requested information and process large volumes of requests efficiently and promptly.
- Complete unit- or department-specific duties and expectations as outlined in department documents.
Benefits
- Health, vision, and dental insurance coverage starting day one.
- Generous paid leave and paid time off, including ten holidays.
- Multiple retirement options, including 100% matching up to 8% and full vesting in three years.
- Tuition assistance for employees (75%) and immediate family members (50%).
- Discounts on cell phone plans, rental cars, gyms, hotels, and more.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
