Health Professions Education Supervisor II

University of California, San Francisco•San Francisco, CA

21h

About The Position

The Health Professions Education Supervisor II oversees the administration and operations of clinical education programs within Radiology Education at the University of California, San Francisco (UCSF). Programs include medical student education, radiology residency programs, and clinical fellowship programs. The role provides administrative and operational leadership to ensure programs are coordinated, appropriately resourced, and aligned with departmental, institutional, and accreditation requirements. The position oversees day-to-day program operations and supports the development and continuous improvement of policies, procedures, workflows, and administrative systems. It works closely with program directors, faculty, trainees, departmental administrators, and institutional partners to coordinate priorities, address program needs, and deliver educational activities. The supervisor exercises independent judgment, anticipates operational needs, resolves problems, handles sensitive matters with discretion, and escalates complex issues to leadership when appropriate. The role directly supervises education staff, advises department and education leadership, and supports accreditation, curriculum, scheduling, learner assessment, budgets, staffing, onboarding, and trainee administration. It also oversees systems for communication, documentation, reporting, and data management, seeking scalable and sustainable improvements as program and regulatory requirements evolve. The Department of Radiology and Biomedical Imaging operates across seven sites in San Francisco and has a mission encompassing patient care, teaching, and research.

Requirements

Bachelor's degree in a related area and at least five years of experience, including three years in a lead or supervisory role, or equivalent experience or training.
Knowledge of the health professions education industry, administrative analysis, and operations research.
Knowledge of assigned program requirements and curriculum.
Verbal and written communication skills to explain technical health professions education concepts, actively listen, persuade, advise, and counsel.

Nice To Haves

Master's degree in a related area.
Knowledge of department, organizational, HR, and University policies and processes.
Current knowledge of relevant federal, state, and local laws and regulations, including national accrediting organizations and state and federal licensing and regulatory offices.
Demonstrated leadership skills in training and guiding employees on educational techniques.
Ability to motivate and inspire staff to improve health professions education services.
Demonstrated ability to prioritize effectively and meet deadlines in a complex, challenging environment.
Ability to organize assigned staff and unit operations efficiently and effectively.
Effective communication skills with peers, learners, faculty, and other education program coordinators and managers.
Skills to evaluate issues and identify solutions within defined procedures and policies.
Demonstrated ability to solve problems and suggest solutions through critical thinking.
In-depth knowledge of educational software and technologies that support a wide range of teaching and learning goals.
Ability to recruit faculty and integrate learners, including high-level planning and coordination, strategic thinking, and communication of complex information to multiple stakeholders.
Knowledge of ACGME, OGME, American Board of Radiology (ABR), ERAS, and NRMP policies and processes.

Responsibilities

Directly supervise health professions education staff and oversee activities associated with ongoing program administration.
Monitor curriculum, teaching and learning activities, scheduling, and assessments to support learners and meet standards across medical student, residency, and fellowship programs.
Review annual ADS and OGME (APE) updates for ACGME programs before submission to GME and ACGME.
Review and approve formal documentation submitted to GMEC for Radiology fellowship programs, residency programs, new NST programs, and requests concerning exceptional candidates for the ABR alternative pathway.
Train and mentor program coordinators and staff in strategic planning, analysis, program management, professional development, and competency development.
Monitor workloads, establish productivity metrics, reassign tasks, evaluate staff performance, and recommend staffing or budget changes.
Participate in recruiting and coordinate annual new-employee orientations for residents and fellows.
Advise and serve as a liaison to Radiology education leadership, faculty, learners, departmental administration, and institutional partners on program requirements, policies, processes, and accreditation expectations.
Facilitate communication and help resolve complex operational and educational issues among faculty, residents, medical students, staff, and University stakeholders.
Assist with resource administration and management, approve program-related charges, and communicate significant changes to program management.
Oversee UCSF and visiting MS4 clerkship rotations, including monthly or biweekly orientations, and oversee staff support for MS1/MS2 courses and curriculum.
Provide operational leadership for medical student education, including courses, electives, clerkships, learner scheduling, teaching, assessment, evaluations, and educational resources.
Standardize administrative processes for consistent curriculum delivery and a high-quality learner experience across activities and clinical sites.
Manage and approve the medical student education budget; coordinate after-hours student events; manage annual course and rotation offerings; and identify offerings that may need to close due to learner or teaching difficulties.
Manage evaluation databases and course websites and escalate improvement needs or low evaluation scores to course directors.
Manage day-to-day operations of the Independent Interventional Radiology residency program, including logistics, trainee databases, educational activities, and faculty recruitment.
Oversee Independent IR residency accreditation activities with program leadership, including meetings, communications, documentation, evaluations, case logs, requirements, and reporting.
Monitor completion of educational and administrative requirements, maintain program and learner records, identify compliance gaps, and coordinate corrective actions and process improvements.
Manage operational processes related to trainee employment, including onboarding, appointment paperwork, credentialing, training grants, FTE and payroll tracking, benefits and leave advising, and Medicare reimbursement reporting.
Ensure accurate and timely payroll for learners.
Prepare and conduct Independent IR Program Evaluation Committee and Clinical Competencies Committee meetings with the program director and report outcomes to ACGME.
Advise management and maintain relationships with education program staff, department administration, and University stakeholders; develop effective communication approaches and work with program directors on program improvements.
Provide backup support to Diagnostic Radiology Residency and Fellowship Program Coordinators and the Director of Education Programs & Administration.
Work on ad hoc educational program, departmental, and other projects within the Department of Radiology and Biomedical Imaging.
Process trainee appointments, reappointments, and terminations through the UCme portal with the Office of Graduate Medical Education.
Work with the Director of Education Programs and Finance Team to ensure trainees are paid accurately, on time, and from the correct funding sources.
Verify ECFMG documentation, ensure visa requirements are met, and process visas as necessary in coordination with ISSO.
Establish memoranda of understanding with military or international applicants who have self-supported funding.
Ensure housestaff complete HIPAA and other mandatory onboarding training, including harassment prevention, safety, infection control and restraints, cybersecurity awareness, and AIDET training.
Evaluate workflows and administrative systems and develop processes and tools that improve efficiency, consistency, communication, documentation, reporting, and data management.