Health Navigator
Roots Community Health Center•San Jose, CA
•$24 - $25•Onsite
About The Position
The Health Navigator serves as the primary care manager for individuals and families who need services. They facilitate the initial introduction to the organization’s services and maintain ongoing contact with each assigned participant.
Requirements
- Bachelor’s degree with minimum 3 years’ experience working in social services functions OR Associate degree in related fields with 4 years’ experience working in social services.
- Solid organizational skills including attention to detail and multi-tasking.
- Ability to manage time efficiently.
- Clear and effective verbal and written communication skills.
- Strong working knowledge of Microsoft Office.
- Ability to work with people from diverse backgrounds.
- Valid California Driver License with safe driving record.
- Ability to work on site up to full-time.
Nice To Haves
- Experience working in non-profit organization or community clinic preferred.
Responsibilities
- Develop rapport and relationships that foster trust to ensure participants feel comfortable and safe.
- Provide face-to-face visits and make outreach calls to the participant based on their needs.
- Perform comprehensive barrier assessment to address barriers such as: psychosocial health, criminal history, physical health, probation/parole status, mental health, job-readiness/competency, substance use, DMV issues, family/support system, child support orders, custody matters, housing, tax issues, access to food, clothing and hygiene items, civil restitution orders, and access to healthcare services.
- Assist participants in enrolling in public benefit programs (Medi-Cal, CalFresh, CalWorks, etc.), medical and social services.
- Provide health coaching (glucometer training, etc).
- Support medical providers and clinical staff as needed in daily clinic operations.
- Complete all required documentation and reports in a timely fashion and in the manner required by program contracts.
- Participate in staff meetings, supervision, agency meetings and staff trainings.
- Help keep site clean and safe at all times.
Benefits
- Equal Employment Opportunity/Affirmative Action Employer
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
